Hhgregg - Pittsburgh

Sent incompetent installer (stoned) who wouldn't install appliances causing me to incur + $1200 of services for (free) installation, they should not be trusted. It will cost me over $2000 to install appliances. Do not buy there. Not my first situation there.

I like them. Depends on what sales person you have.

The salesperson at the store told us that the delivery people would install our dishwasher, refrigerator and range. When the delivery people got to the house we were told "We are not plumbers or electricians. We just bring this stuff in and leave it for you to do". They did not even remove the items from the boxes and left abruptly. Upon removing all of the packing we noticed a damaged front on the dishwasher, a cracked drawer in our freezer and the corner of the microwave was crushed. We called the main office and we were told to go to the store nearest us and we could pick up a new microwave and to take the old one there. We were also told that a new freezer drawer would be sent to us and someone would contact us about the dishwasher. I don't think we should have had to return the microwave especially when we paid for the delivery. It has been about a month now and we have not received the freezer drawer or had anyone contact us about the dishwasher. We have been back and forth with these people and nobody cares or want to help.

Great service. I had no problems. A lot of deals and discounts.

Mike reviewed different models with me to help me understand the different options each model had to offer. He was extremely knowledgable and very helpful, cheerful, and friendly. He made my experience less stressful!

HHgregg in Pittsburgh are pretty good. They don't hook up a lot of their stuff. They leave it to the customers to do. They've told me that they'll do it, but the delivery people will get here and they'll say, "Oh, we don't do that." The salespeople tell you one thing and the delivery people tell you something else. Their prices are pretty good. But I did spend $2,000.00 on my washer and dryer and the washer had a crack on the top. I spent $3,000.00 on buying a refrigerator and it was cracked. I wasn't very happy. When you're spending almost $8,000.00 on appliances, you don't expect them to come to your door being cracked.

This experience was downright wondrous!! I went in to look at a computer when my old laptop broke. I made a selection, on sale, on the last day of a year with no interest deal. Was told the computer was out of stock and would be available soon. Came back when instructed, but in the meantime had had time to shop around a bit. When I entered the store I was greeted by the manager who said they were not able to get the computer I bought, but that I could pick a better one for the same price. I looked. The only better one was an i7, premiere experience entertainment stainless steel laptop with a finger print reader and beats audio. I said, "How about that one." They offered me an $850 computer for $541. I chose a $70 printer to go with it. When I asked if they could match another stores' 18 months interest free deal, they said they could not do that, but they lowered the price of the computer to $479.00 and lowered the price of the printer to $30.00. AMAZING!!!! An $850 computer for $479.00.... All because the warehouse sent all they had of the computer I originally selected to another location. That was the first time I had ever been in an HHGreg store, but I'll definitely be going back all I can. I love it there!!! That was a brilliant move on the part of the manager, to be willing to go so low to keep a customer. He understands that happy customers are repeat customers. Plus, the young man who waited on me stayed totally focused on assisting me. While I was his customer, I was his only customer. Extremely fine service, rarely seen anywhere else these days. Go there!! You'll love it too, I'm sure!!