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"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information [email protected] Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"Matt is awesome! He came down super fast to help me fix a part on my furnace and get my heat going after 3 days without heat. He works the hours that no one else will. He is very affordable, friendly, professional, and knowledgeable. I highly recommend him for all of your HVAC needs. "

"Excellent service, professional. Serviced us within a day. Professional and courteous. Reasonably priced. Would hire him again for HVAC services"

"The heat to my home was not functioning, he came out and diagnosed the problem quickly and then gave me options for repair staying well within my budget. I had a tech from a different company come out before him and they had told me to replace the system with an 8k estimate, something that was not doable at the time but they had given me no other options. So glad I had him come out for a second opinion. He also installed a new thermostat for me, as a broken thermostat was a part of the problem."

"My warranty company scheduled my a/c repair. The tech cancelled be sure he said I lived in a campground which was not true. I called them when they didn?t show up saying they were an hour away. I called and even after I told them I didn?t live in a campground still canceled. My 82 year old mother sat by the door because she was afraid she wouldn?t hear them for an hour. I would not let them come back if they wanted to"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They did a great job. I'm really pleased with the work. "