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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Very nice person dose a great job ."

"Couldn't be more pleased with work and price!"

"Job took less than 3 days (one of them rainy). Completed a couple extra minor roof repairs at no extra charge. Nice job cleaning up site. Roof looks great. Very satisfied. Planning on using them again in spring for siding the house.
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"The estimate was provided the same day they came to look at the roof.  The estimate was detailed and easy to read.  Gino kept me informed of all the steps and the work was completed on time.  Very professional.
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"Prior to all Castle installations you could feel strong draft blowing from one side of house to other. We are amazed at the difference after Castle windows/sliding door were put in. We can actually sit downstairs w/o covering up with blankets now! And the whole bottom of the house is one solid comfortable temperature now too. It's like being in a new home now, with the temperature control and comfort one would expect. We highly recommend this company & their quality product. FYI - having your custom windows made to order does take a bit longer of a process, but it is worth every second of the wait."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The work was really good, the clean up was good, he was actually on site, they got the work was done in no time, 1 day for the roof, another for the siding and it was 1 day for the painting, they did a wonderful job. I highly recommend them to my friends."

"When I first contacted the company they did not return my call.   I got several estimates from other companies and then decided to try Summit again.   This time the owner (Gino) returned my call and explained that he had gotten my first message but his phone had broken and he had lost my number.   He promptly came out out to the house and gave me a very reasonable estimate for the work.  He sent a contract which I signed and returned, and which also indicated the work would begin within 1 -2 weeks of the signing date (8/12/13).   Two weeks later he indicated he would begin the work that week but never showed up because it rained.  He said he would return Tuesday of the following week.   He did not show up but sent an email that Thursday saying he had other emergency work that needed to be done and that he would start the next week.  He did not show up the following week at all and did not respond to my emails and calls.  He finally emailed on 9/19/13 apologizing for lack of response due to losing his Ipad.   He explained that he had again run into emergency water damage/insurance issues and was short on manpower, but would begin the next week.  Once again he did not show up that week and emailed me on 9/27/13 saying he would start the following week.   He and several workers finally showed up the first week of October (six weeks after I had returned the signed contract).   They worked for a day or two and then did not return for another week.   The rest of the work was completed over the next two weeks by a single worker (not Gino) who was VERY professional and VERY skilled.  
Ultimately, I was very pleased with the work that was done and I was quite satisfied with the price.  It was, however, a very frustrating experience in terms of not knowing when they would show up or when the work would be completed.  I definitely felt like he was "fitting me in" and that the job was not a priority for him.   I understand that emergencies can come up, that weather can make it difficult to work, and that there can be staffing issues.   I just wish Gino had been more responsive and kept me in the loop.  Not knowing what was happening was the hardest part.
So, I would definitely recommend Summit Peak for price and quality of work, but I would be hesitant to hire them again because of the responsiveness issues. 

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