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"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"The project manager kept in contact whenever there was any questions that raised. The workmen doing our siding were very nice and you could tell they took pride in their work. I would definitely recommend them for future upgrades and to my friends and family."

"RoofX didnt excellent work on repairing my roof and replacing my gutters! Very professional workers. Brian is very professional and excellent at explaining the work that is being done, also Brian is a good listener to the customer… reassuring the job gets done up to customer specs."

"I'd like to share my disappointment and frustration with the recent bathroom remodeling project that Install America completed for me. The project was signed on October 29, 2022, started on January 12, 2023 and was supposed to be completed within 1-2 weeks. However, the project did not finish until March 27, 2023, taking over 2.5 months instead of the promised timeline. This significant delay caused me a great deal of inconvenience as it disrupted all my life plans. Additionally, living on the construction site for 2.5 months was unhealthy and stressful, which exhausted my nerves. Furthermore, I was disappointed with the lack of from the assigned project manager. The project manager never called back to provide updates on the project's progress, which left me in the dark about the timeline for completion. To make matters worse, after agreeing on the cost of the project, the salesperson added an additional $10K, referring to the fact that something was forgotten. This is unprofessional and unfair. Quality and quantity of work performed does not match the cost of the project, and I feel that I am being overcharged for services that were not adequately provided and while I have attempted to address my concerns with management, I have been met with resistance and have not received an itemized bill that justifies the charges. In response to these inconveniences, Install America graciously installed two additional niches (that were already in the contract), which is not adequate compensation for the stress and inconvenience caused. The $500 compensation was also insufficient. Overall, I am extremely dissatisfied with the service provided by Install America. I do not recommend Install America to anyone. Stay away from them. Eugene"