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"I talked to Frontpoint about details of their security system and was very pleased with the discussion. and  answering my specific  questions.  They also came up with the options they thought my house needed.  Support took a fair amount  of time and did not act like they were pushing the highest price accessories.
Shipment and delivery was quick and on time.  There is a self installed wireless system and did not require a tech to come out for the installation.  There was an installation manual that touted 15-20 minute install.  Well, that part didn't work out too well. There were 10 window/door sensors, two motion detectors and one window breakage sensor.  Plus the wireless control unit, and two key chain actuators (the latter would be a very handy add-on for activating or deactivating the unit with passwords etc).
The window/door sensors were sort of a problem since it was small plastic cases, one had a magnet and the other the sensor electronics.  These had to be attached to the movable window/door and fixed frame to sense opening dindows.  Sort of tricky to find a good flat spots to position the units.  And the position of the magnet with respect to the electronics was critical or it didn't work.  There no clear markings on the units to determine the right positions.
Called in and they told me how to activate the control unit and get in a test mode to get the control unit to 'beep' when the sensors were in the right position and separated.  So that problem got solved, but it took a fair amount of time properly locate and clean each mounting locations to make sure the adhesive was sticking.   This took me much longer than 15-20 minutes, but I was sort of picky.  I think they should not be bragging about how long it takes to install on the front cover.  And the manual should have much better instructions.   And if I had not called in, the clever way of testing with the control unit would not have been known.
Oh, then I realized that I had counted windows (10) and doors (2) when I was ordering.  Didn't realize that the sensors for both where the same.  So there was some confusion and only 10 sensors where sent.  Partly my fault.  Called in again and they finally agreed to supply 3 more sensors at no cost.  Which where received several days later.  (one spare!)
On to motion detectors.  I kept moving the units around and setting them up temporarily to test the area being monitored.  Then I let my two dogs--a Golden Retriever and a Black Lab out.  Unfortunately they would trigger the motion detectors in the locations I tested.   Put that problem aside.
Wasn't sure if I could test the glass breakage sensor without breaking some glass.  So set that aside also.
About that time FrontPoint or maybe it was the monitoring firm called and they wanted  the phone numbers for my area police, fire department and ambulance services.   I told them that I lived out in the country about 5 miles from a small town that had police, fire, and ambulance.  And they found the emergency number in their files.   All is well, I thought.
About 2 weeks had gone by since I started the install process.  Yes, I know, I was slow and thinking about all the details.  But a light and bell finally went off concerning the response time for the police etc.  
Drove into town and met with our Police Chief (for a very small department).  First question was checking the phone number I was given.  And second was what was the response time that I might expect.  That is when things started to 'crumble'.  I had been assume about 15 min, which might be pretty long to catch a thief.  The Chief then broke the news.  The number I was given would not be answered by the local police but would be transferred to the County police.  Given the physical size of the county and the number of county police to handle such calls the response time was at best was going to be 30 minutes.  Further more the Chief added that most 'out in the county' residences didn't go for the monitored security services but relied on basic camera systems.  Now this doesn't stop a burglar, but  it can be a powerful deterrent.
So now the question was to activate my system and pay the monthly monitoring fee, or set up a camera system that would deter and record some clues of who the burglars where.  And this would be a fixed one time cost.  So that was the way I decided to go. 
I contacted FrontPoint with the news.  They agreed in my situation that was probably a good choice.  They sent me prepaid shipping labels and they have promptly refunded all the charges to date.  Can't ask for a better response and that they lived up to the purchase agreement without any hesitation.
If you live in an area where you can get reasonably short emergency response, I recommend FrontPoint highly.   Other than the problem that no monitoring system can solve,  every thing was great.


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"The dryer was repaired but the duct was not cleaned. Technician says the duct cleaning was not covered"

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To Cleaning Made Easy founder and owner, Vanessa Riley, cleaning vacation rentals and private homes is more than a job. It’s a calling. Vanessa got her start in cleaning with a nationally known housecleaning service founded by a relative. That’s how she discovered she loves taking care of the cleaning chores many people find distasteful.\n\nVanessa loves to clean.\n\nAnd that’s the attitude Vanessa encourages in the people who work for Cleaning Made Easy. She wants the residents of Central Oregon and visitors to Bend, Sunriver, Redmond, and the locations Cleaning Made Easy serves. to feel glad they are home.\n\nCleaning Made Easy cleaners know they are providing a valuable service, and they take pride in their work … just like you take pride in your home and property. We don’t show up wishing we were somewhere else. Our cleaners approach the job like it’s important. That’s because it is.\n\nWhen you’re ready for a rental property cleaner or housecleaner who will keep commitments and show up with a “clean like you mean it” attitude, call Vanessa. g and disinfecting, residential and commercial, one-time and routine cleanings, deep cleaning, move in/ move outs, new construction, offices, Air BnB’s, and more! We specialize in house cleaning and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

We pride ourselves on being number one in the area. We have built an excellent reputation for customer satisfaction by providing quick estimates, great attention to detail, and competitive pricing. Allow us to give your home the attention it deserves. Call us today and let us get started!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

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We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality cleaning and janitorial services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!\n