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Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

In many cases, professionals can completely remove certain types of smoke damage from walls and ceilings, but it’s only possible if the damage is minor. For more extensive damage from major fires, you’ll likely need to replace the damaged materials entirely. Some items, like upholstered furniture, are much trickier to clean and might need to be replaced even if the smoke damage is minimal.

You may need to replace drywall because of smoke damage. If the drywall is covered in soot, you may be able to clean it, but it will require a lot of time and effort. You could spend hours cleaning the drywall only to find there is more damage and it needs to be replaced anyway. It’s usually easier and safer to remove the smoke-damaged drywall and replace it.

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.