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Avatar for Airco Service Inc
Airco Service Inc
4.6(
429
)
Air Ducts & Vents - CleanAir Ducts & Vents - Clean - For Business

Serving Dibble, OK and surrounding areas

In business since 1961

Free estimates

Emergency services offered

"Good. Only complaint was not enough company communication. We had to re-explain what we wanted on more than one occasion. They went back and forth on what time delivery was supposed to be and We wanted to move the intake return duct and when the installers showed up they had no idea we wanted it moved which slowed down the install by a couple of hours."
Recommended by92%of homeowners
Avatar for True Tech Home Services
True Tech Home Services
4.1(
770
)
Air Ducts & Vents - CleanAir Ducts & Vents - Clean - For Business

Serving Dibble, OK and surrounding areas

In business since 2004

Emergency services offered

Credit card accepted

"True Tech originally came out to clean my dryer vent on 12/27/13.  It was apparent that the vent needed to be cleaned because it was taking too long for clothes to dry in the dryer.  The company''s technician came to my house, cleaned the dryer vent and the problem appeared to be fixed as the clothes would now dry in the dryer in a single cycle.  About 6 weeks later I began having the same problem again so I called True Tech, let them know that they had been out on 12/27/13 to perform the same service, and asked them to come out again.  We scheduled the appointment for 3/10/14 and the technician (a different technician from the first visit) arrived to clean the vent.  He informed me that it would cost me $193.50 to clean the vent and I explained that they had been out a few weeks earlier and I asked if it would covered under warranty.  The technician did not know the answer so I told him I would call their office while he went to his truck to get the necessary tools to complete the job.  Before I called the office I looked at my work order receipt from the first visit.  On the back it reads in the paragraph titled LIFETIME LIMITED WARRANTY (all caps), then in small print  ".....has a lifetime warranty on it's workmanship if stated in writing by the technician on the face hereof."  
I went ahead and called the office and asked the representative if they would stand behind their work they had performed a few weeks earlier.  She said she was going to check and call me right back.  Meanwhile, the technician proceeded to clean the dryer vent.
I will skip to the end - The girl I talked to about the warranty did not have the courtesy to call me back even though I was very pleasant when I spoke to her on the phone.  The technician cleaned my vent a second time.  Also, he discovered that there was hole on the vent flap on the roof that was causing water to drip into the vent pipe and causing the lent to become damp, thereby restricting the vent.  Unfortunately, the first tech did not notice this problem.  I rated the company's service as a C and I think that was very kind.  However, I believe in the phrase "Buyer Beware"and I did not catch the fine print where the warranty must me written on the front of the work order.  However, I will not do business with True Tech in the future.  I prefer to spend my money with people who do the right thing and True Tech dropped the ball when it comes to customer service.  One last thing - This rating in on the company, not the technicians.
"
Recommended by80%of homeowners
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Air Duct Cleaning questions, answered by experts

Several factors contribute to the persistent growth of mold in vents, with excess moisture being the most common culprit. Consistent mold formation in vents indicates an ongoing moisture problem within the HVAC system or its surroundings, likely caused by condensation on cool surfaces in areas with high humidity. Moisture accumulation can also result from leaks in ductwork, inadequate ventilation, or insufficient insulation, creating an environment favorable for mold growth. Regular inspections, addressing potential sources of moisture, maintaining proper ventilation, and routine HVAC maintenance can help prevent the recurrence of mold in vents. If the issue persists, seek professional assistance to identify and rectify the underlying problems.

To optimize airflow and energy efficiency, regularly clean vents and replace air filters, schedule periodic professional duct inspections, and seal any visible leaks. Proper maintenance prolongs ductwork longevity and performance.

You normally won’t see any dust or mold actively floating out of your vent, but you might notice your vent looks dirty. Mold will cling to the sides and collect almost like black soot. Dust will look, well, dusty, but there will usually be a heavy buildup so expect thick gray layers on the bottom and sometimes the sides of the vent. If you suspect you have mold in your vents, call a professional immediately.

You should remove and clean your HRV filters about once a month, as debris will build up quickly, especially on the fresh air side of the ductwork. Even with routine cleaning, you should plan to replace the filters at least once a year or more often if you find that they’re getting dirty quickly during operation.

Seeing black dots around the air vents is alarming, but don’t worry. It’s probably just a build-up of soot and darkened dust. Soot is just a byproduct of burning organic materials, so it tends to form in the winter months.

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