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"Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I took multiple bids on my basement project across basement companies in Columbus. Mid state basement systems had the best and most fair pricing. They did not use any scare tactics and were upfront and honest. They were also the only company to use a laser level and show me the sag difference in my joists that I was experiencing. I hired mid-state basement systems to do crawl space support and repair on my load bearing wall in my basement. MY PROBLEM WAS UNIQUE AS LOAD BEARING WALLS NORMALLY DO NOT NEED TO BE REPAIRED LIKE THIS! At first, it was not level upon completion (BARELY 1/8 INCH OFF) in ONE spot and I let my sales rep Jiovanni know. the team came back out within 48 hrs and adjusted everything and let me take a look at it. They did a fantastic job. The installation crew even wiped down my floors for me after they were done! They were so polite, and respectful and made sure there was no damage to anything as they were moving steel beams to my basement ( my fridge was an object in the way to the basement door ) Do not let competitors make you question the validity of this business. they were fantastic. Rating of sales 5/5 Rating of the installation crew 5/5 Rating of management 5/5 Rating of mid-state as a company : 10/5 I do not believe I would have received this level of responsiveness of any of the competitors. I would choose mid-state basements for any basement project I had. Please use my review to know that mid-state basement systems will do the job the right way and how you need it to be done. In my experience, they offer the most fair pricing."

"Everything was done professionally and they worked with us by communicating and pointing out issues as they came about. We will definitely use them again on our next round of repairs . Very reasonably priced. Did a lot of small jobs for us but everything turned out just great!"

"Good communication, explained my problem and potential solutions well"

"John was a great general contractor, he stayed on top of communicating any/all delays and answering all my questions. Both he and Brian did a great job of keeping me informed of any changes, explaining how some of the different components of the project worked, and with clean up."

"They were very good. The bathtub looks brand new, and its easier than replacing your bathtub. It looks great."

"The owner was very honest, knowledgeable and professional. I will be hiring them for all future projects."

"We hired Ohio Grass Gators to cut my mom’s lawn since it has been so hot, and we do not live nearby. They do a great job and are excellent at communicating when they have been there and send pictures. The intent was for them to come weekly, but when it hasn’t rained and the lawn doesn’t need mowing, they don’t come. I appreciate the honesty."

"They showed up on time and did a very nice job,cleaned up very nice after completion."

"Ryan was very professional and communicative. He did a great job on the work I needed done. I would recommend using him again in the future."

"Came out to do some dirt work and went above and beyond what I wanted and expected can’t thank the owner Collin enough"