"My husband and I hired Ohio Basement Systems to complete our basement waterproofing project. We were satisfied with the work that was done. The company provides great customer service and follows through on their commitment to complete the project. In particular our experience with Kevin Sweeney and Alex was wonderful! Kevin has been great as project manager, answering any questions we had about our system during and after install. Alex came out to do our one year routine inspection. It was a rainy day of the appointment and he took off his shoes before coming into the house, was courteous of our house."

"This is the only company that got back to me when I needed a quote to fix structural issues on the porch of the house I wanted to buy. Excellent customer service."

"They were not able to deal with all the issues that the house presented. Was very nice in answering all my questions."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Good. CHW connected us with MJ Services for an appointment. MJ Services technician came to the house on the morning of the appointment date, assessed, found and reported the broken equipment. He placed a temporary solution to keep the house warm during Christmas break while we waited for the parts to come in. In the afternoon, CHW sent me a note that the equipment was ordered and provided an estimated delivery date, and arranged a follow up appointment to replace the broken part."

"From the first walkthrough to the last walkthrough, they handled everything with the utmost professionalism. The work Matt and his team performed was not an easy task, but was done very well (the house built in 1890)! It was a great feeling to see my living room floor slope virtually gone!"

"We called Machen for an estimate to tear off our old roof on our house and detached garage. They were very responsive and Jodi even came out on a Saturday to give us an estimate. He was very knowledgeable regarding the materials and products we needed, and we were impressed that he actually climbed the roof to take all of the measurements, where other contractors we had contacted did not. The estimate we received was fair considering that the roof deck would need wrapped and the amount of ice guard we needed. Jodi and his team were on time every day and got right to work. They took their time on the job and were very conscientious about the work performed to ensure it was done correctly. Jodi takes a lot of pride in ensuring the job site remains neat and takes a lot of care to ensure they thoroughly clean up before leaving for the day. We ran into heavy rain halfway through the project and Jodi even came out on the weekend to ensure that the roof was water tight before the rain hit. The new roof looks great and we are very pleased with the end result!"

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

"It's like a home warranty, where they do the whole interior of the house for air conditioning, heating, and whatever."