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"Work was of very poor quality. Communication was poor. Job was stopped due to lack of trust in contractor’s ability of willingness to correct issues. The job was planned for 8 weeks, incomplete after 8 months. Contractor did not order all required parts before starting. Used lower quality materials than specified in contract. Non matching materials were also used. Wainscoting panels were poorly assembled with large gaps and nail holes visible throughout the work. Some panels were fastened with a single nail into drywall, and kept in place with caulking and paint. Drywall compound was used instead of an appropriate wood filler. Filler was not sanded and visible through paint. Paint heavily applied resulting in drips, runs and heavy orange peel texture. Molding turn-ins not installed. Stain work roughly applied with runs and over staining throughout. Lost trust in contractor. Poor communication throughout. Job remains incomplete."

"Wow... where do I begin? I'll start off by saying do NOT hire these guys! 1) Firstly, they are dishonest. When I was getting estimates, their salesman mentioned (twice) that if anyone for whom they had done work and referred us to them would get a $300 referral bonus. Greg, presumably one of the owners, also said this but they never paid the people that referred us and when I mentioned it, they outright LIED and said they don't have a referral program. 2) Also, be aware that it appears that they employ day laborers. This, in and of itself, isn't a significantly negative thing, but I SPECIFICALLY asked them if they have an established and trusted work crew and was told that they definitely do... but then I see quite a few different (and rather rough-looking) faces throughout the course of the job. 3) Another thing to note is that they are NOT bonded and in fact, their salesman did not even know what a bond is! Really? 4) And if a bigger job comes there way be prepared to be put on low priority. All throughout the job, there was a huge dumpster in our driveway and we had to park on the lawn. The job took A LOT longer than was estimated and there was an ENTIRE week when no one showed up at our house at all. Come to find out that they took on more than they could handle and left our siding job half done to work on a commercial project. 5) They also don't seem to account for how the weather might come into play during a job... they had taken off the old siding on the back of the house and didn't weatherproof the exposed areas. At around 4:30 AM I was roused from sleep by the sound of pouring water. There was a thunderstorm and it started pouring into my dining room! I had to go outside in the storm and tack up plastic sheeting to keep water from flooding our house! 6) They did not even finish the job! There were a couple items that STILL need to be addressed and Greg said that we'd be a priority and he would get his guys over to fix it ASAP.... well, that was LAST YEAR! 7) They did a less that stellar job. First, siding on south side of the house is starting to upend and come off and a whole length of siding on the back of the house completely fell off and now I have to hire someone to come over and fix it (and the rest of the job that refused to complete) because how on Earth can I trust MBL to come over and do it? 8) The estimate we received was to include Tyvek as well. When they were done pulling off the old siding on the North side of the house and were putting up the new siding, I saw that they were NOT putting up the Tyvek that WE PAID for. Only when I brought it to their attention did they put it up... and not even the proper way. I'm not an expert in home improvement and I found out later that MBL just slapped it up haphazardly. 9) This one may or may not have been their fault but the over $7k I paid them initially got double charged to my credit card. All in all, I can NOT recommend these guys! BEWARE! Do not make the same mistake I made!"

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"