Get matched with top gutter cleaning pros in Mooers, NY

"Bruce did a good job cleaning the gutters. He was very polite and professional."

I’ll give you what you want at a very fair price . Im not here to get rich off one job. I have years in the trades and can do just about anything

"They are very professional and very eager to please their customers! Weâ  ve agreed with them to open and close our pool too. Very happy with their service!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

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This review is in progress.... upon reporting my difficulties, a manager was in touch and I felt he heard me completely.  I had written: The Manager, Dan addressed my concerns with great care and processed everyone of my concerns.  I now feel confident that no one else will be exposed to the mistakes this salesman made with me after speaking to the manager.  I also feel I understand what the process of treating my yard will be and the genuine concern they will take to make sure my service is excellent.  My research had revealed they were good at what they did.... I just encountered the wrong salesperson. 

But, the rewritten 2nd contract I received was about the same price even though I was offered a discount over the phone by the manager.   I emailed back that The prices are similar - the answer was the contracts are correct (that wasn't the question).  I heard nothing more until a guy to spray appears with the 1st more expensive contract, ready to spray.  He was told I was a "yes".  So I am waiting for the next contact to work this out. 

So editing this is in progress... My initial review below was based upon my encounter with their salesman last year (which was my only reason for giving them less than A ratings).  I impulsively reviewed Craig Thomas negatively, because I was frustrated by my past dealings with that one salesman and had just gotten bitten AGAIN by a tick (my yard is heavily wooded)  and I got Lyme Disease again.  .  A top Manager from Craig Thomas, Dan, called and emailed me trying to right this. I impulsively reviewed Craig Thomas because I was frustrated thinking about hiring them again, because I was unclear if they were even being effective, because after encountering their salesman, I gave up on going to my yard.  I was light touch about my complaint to their office, not clearly outlining how serious his behavior affected me.   After having dealt with the salesman, I was not sure what services I was receiving monthly, but now am very clear.  

MY ORIGINAL COMPLAINT:

The men who came to spray were professional and friendly. My suspicion is that everyone there is probably good and their product is good, but I cant bring myself to use them again... only because of one experience... one person there....

The reason I gave such a low rating to Craig Thomas and cannot even stomach calling them was their salesman.  I haven't been hustled like that since... well, since I used to dance the hustle in the 70s..  I am sorry to say such things about another human who I know has feelings, but he didn't treat me right at all.

The salesman had people to see (oh, but he said he'd stay longer since I had questions, doing me a favor), but he couldn't answer ANY of my questions (I was so glad I did my research on the company or I would have kicked this "there, there little honey, don't worry your little head about such details" guy out.)  Didn't know what ingredients were in anything - gave flippant answers.  As if he didn't have to know that stuff.  YIKES.  And he boasted about being arrogant: He said that if people call and might want to book the company that comes out fastest, he wouldn't work with those kind of people.  He denigrated those types and laughed that they had to sign a contract first and THEN they could find out when the next booking was.  He felt the company didn't have to operate that way - where people sometimes had needs above the company's.

I asked where they would spray, he couldn't tell me.  I tried to point out specific areas - I thought the foundation would be good and the salesman said that would be a definite.  He then winged it and fabricated what areas would be sprayed. The sprayers said that the foundations didn't have to be sprayed and there was no way that the areas were correct. After all my research, it felt so crummy to be hustled by this self-important man who was only in it for the commissions. 

When the professional sprayers came, I asked them about the areas they would spray and was dismayed it was all so different, but I was so beaten down I didn't even ask the questions I had had about the products being green or not. 

I found that as it was proceeding I didn't know if the treatments were working or not - I stopped going into my yard completely and I had a real block about paying them.  Not consciously, but there would always be some delay on my end... I didn't mean to do it, but I was unconsciously acting out.  The office would call and describe whatever difficulty they had with my payment and I would straighten it out.  The office staff were always top of the line and so polite to me!!! 

A contract was sent to me without any warning, which made my anger arise again about this. I told someone once in an office, but didn't make it a formal kind of complaint.  So, I'd say the office didn't know what I went through, so it is probably standard procedure. 

REMEDIES: The only way, I guess, I would  continue with them is if I never had to deal with the salesman again and that whatever commission for him that was built into the last and current contracts be returned to me. I'm in the process of getting another service.  If Craig Thomas's office wants to contact me, I will be glad to update this review, if we can work something out before I finalize elsewhere.

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"It was great, it was done quickly and professionally."

"I hired this business to power wash my house, garage, and driveway, along with the roof. completed the project in a timely manner with excellent results. Very personable and honest. I would definitely hire again."

"I recently hired PeakFlow Homes through Angi and was extremely impressed with the level of service provided by Victor Pizarro and his assistant. From start to finish, Victor was professional, communicative, and incredibly detail-oriented. He took the time to ensure the job was done right and even exceeded my expectations with the quality of his work and overall customer care. What stood out most was his commitment to professionalism and respect for my space. After completing the job, everything was thoroughly cleaned and left in excellent condition. It is rare to find someone who combines craftsmanship, reliability, and strong communication so well. I highly recommend PeakFlow Homes to anyone looking for dependable, high-quality home services. Victor truly over delivered, and I would absolutely hire him again."

"they did my fall 2016 & spring 2017 clean up for me and each time it was $150. That included mending a fence and relaying a stone sidewalk."

"We shopped and spoke with many "facade restoration experts" before choosing to work with High Tech and we are so glad we did our research. Shaiful was by far the most knowledgeable contractor we spoke with and made us feel confident that he was capable of solving our issues.  When it was clear that there was no saving our original cornice, he offered up more than one suitable way forward. We decide to let his crew re-create the original piece from stone. The work they did left us with a beautiful and artistic facade the functions well in collecting rain water from the roof. The crew was respectful, clean and on time. They went above and beyond all of our expectations in touching up every minor detail so that the whole front of the house was left looking brand new. We could not be happier. Our home looks better than we could have imagined. I recommend High Tech Construction with no hesitation. 
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