Get matched with top heating and air conditioning pros in Lewis, NY

"He came right away and solve my issues right away. Very happy. "

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We have had the pleasure of Todd's plumbing service since we moved to the area several yrs ago. We feel very fortunate to have his services: a nice person, very professional, knowledgeable efficient and completely trustworthy. He is personally very concerned that we are completely happy with his work and demeanor and we always are. He knows our Baxi system inside and out. We would never hire anyone else to do work on our heating systems."

"prompt , professional, good price"

"They care. And it is obvious. I would recommend them 1000 times over. I started my search for a roofing contractor during the pandemic and was universally unimpressed with the bulk of contractors who came to estimate the job. That is, prior to meeting Gabe and the folks at Top Notch. Not only are the competitively priced, but they send an actual roofing expert out for estimating, as opposed to a salesman. I immediately felt was in good hands as he answered all my questions with authority and knowledge. On the job site, the crew was clean, polite, and professional. We did have a few hiccups along the way, which as anyone who has ever done renovation can tell you, is par for the course. These specific hiccups were discontinued products and shipping damages that were simply accidents. Just bad luck that had nothing to do with Top Notch. But it was their reaction to the situation that really won me over. Gabe, the foreman, and Jessica went above and beyond to come to my house on multiple weekends to install skylights because that is the kind of business they operate."

"Excellent work by all standards throughout the whole process"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."