Get matched with top countertop and backsplash pros in Islandia, NY

"We could not be happier with the work done by OZ. We’ve done countless home renovations over the years and the level of professionalism, attention to detail and attentiveness we got from OZ were unmatched. The design that was done by Uzi (owner) and Lori (designer) was an easy, flexible, and enjoyable process. The level of customer service we received from Mike (the PM) was something we never before experienced. To call him just a project manager is a vast understatement. He checked in nearly every day to keep us abreast of the project status and showed us in detail what work was happening and why. When we had design decisions his considerable experience was invaluable. When the team was shorthanded due to Covid, he put on kneepads and did the work to keep them on track. He never forgot a single item that we discussed and made it unnecessary for us to keep our own punch list. All of this is great but what matters most is the final product and this is where OZ shined. Caesar (crew leader) and his team had impeccable attention to detail and never took a single shortcut. They completely redesigned our kitchen, updated our den, built us a new custom fireplace, installed several new windows and replaced nearly half of the floors in our house. Several months later it is still impossible to find any issues. Everyone who came to our house was polite, professional, and patient with our questions. As far as we could tell they all worked for OZ and none were subcontractors. The cabinets are built here on Long Island by folks who support families on the Island. When they did hit installation issues, the cabinet builders themselves came to the house to resolve them! When friends come over to check out the work, they are consistently amazed and can’t stop complimenting the project. Anyone who has done even a few home projects will realize how rare this all is. We’ll never do another remodel with anyone but OZ. Great work guys!!"

"Great experience working with Vinny"

"Lou renovated my kitchen last year and I was completely satisfied. I called him back this summer to gut and remodel my bathroom. He was extremely considerate, and he treated my house as if it were his own. My house is small, and I only have one bathroom. The project took nine days. I was anticipating that there would be a big mess and a huge inconvenience. But even the demo was done very neatly and efficiently. Lou even took the time to re-connect the toilet each night so that I wouldn't be left without. Lou did an amazing job, and it was a pleasure working with him. Once again, I am pleased to recommend Lou for your kitchen or bath project."

"We went over everything that was going to be done step by step both A.J. and Sam explained and guided us in the process. All came in at budget and in a timely manner. They were clean and reliable. I Will use them for my next project! ps. All of their recommendations for plumbing, electrical and painting were fantastic."

"Background- I was finally able to afford a new counter top- did research and Angi/Home Advisor kept coming up.So I checked out what was offered for counter tops - 3 came up -2 did not respond and VPT Quartz or Vilorio's Personal Touch. I had an estimate appt on 7/18/24. A "MIKE" showed show up eventfully - very late & full of excuses. Since he was so late I decided to let my Pit Bull & German Shepard- ( since they been locked up for a few hrs. And I was doing some yard work. He did not show any respect for the time it me to put the dogs away again and clean up. I told him I didn't appreciate him showing up like that with no call- he stated he text me but I have a landline (which I made very clear to Brian (office person) so again another excuse. I let him come in (free estimate anyway & a 5 star rating). Mike comes in and starts with the great deals he has. Then starts doing measurements just by pushing my stuff that I had left On the counter out of the way like garbage. Which I found disrespectful. Lucky(????) for me MIke has a piece of quartz that would fit- a speckled white. Mike will give a good price $1300 -I said like to think about it. Then Mike throw in another deal (that's because he didn't like the over the counter sink I had & the faucet installed myself professionally w/o no problem) but I knew that the sink & faucet deal($100) was ok. So I agreed. ;Mike stated he would come back to make sure he had the right measurements, called I to make the appointment and right away Brian asked for installation date - I responded "NO" but the date Mike was to come back for measurements. Then Brian asked for a $700 deposit & I stated I only had $500- But Mike really it was to collect the deposit(rude again) so as not to assist with my project. Installation Date:7/25/24 between 1-3 PM 3 strangers & a kid show up & no Mike(supposedly the installer), no Identification on them or the truck (which was a beat up pickup truck) Some impression ,huh. When I asked where Mike was, they said he was coming- later. So I waited a little while , NO MIKE, and still concerned why a young child was brought to the job. I ended up letting them in ( a little **** about the child in the truck with nothing to do). Out of kindness I moved my truck out the way so it would be helpful for them to get the counter top in. NO appreciation. Like it was expected. They ripped out the old sink,faucet & counter top and left in the driveway. I had to show them the contract that stated they would be responsible for disposal- I got an attitude about that. The Counter top had to wait because the sink had to go in first. That's done and the counter top installed & looks good. The Faucet: It was a problem for the workers ( I call them workers/laborers because I noticed none of them were plumbers, or skilled laborers) The Hot water connection was no problem. The Cold water connection must have been ripped out when they took the sink out(I'm guessing , because again I had installed a faucet with no problems. The connections the laborer ( not a plumber) to the Faucet had no pressure(I thought that maybe the hose they used was the wrong size) & he didn't know what to do about it ;looks like he use a few junk connectors, a faulty turner (one that looks like you would use on an outside faucet) ,jimmy it together and it leaks. What a mess they left. I had to re- sweep under the sink area, the counter top where they had to drill a bigger hole because the faucet didn't fit that need a total wipe down causing dust which then I had to vacuum. And I had left the area spotless and expected to be returned to the same cleanliness I had done. I called about the situation and spoke with Brian again and he would contact MIKE .Mike came explained the sometimes stuff get into the faucet during installation and he brought an extra faucet head. I also mentioned that it was leaking - Mike checked and didn't feel a leak.Why because his hands were wet???? Who checks for leak with wet hands Then Which happened to get me thinking that the sink & faucet was the closing of the deal. No favor to me. Well folks I had to call again because now it is still leaking. I called 7/28 to report this problem and Brain stated that Mike will be out either 7/30 or 7/31. Never heard back."

"Hector and his crew were highly recommended by a friend of ours. We are so happy with the quality of the work and the professionalism. They were prompt and left our home clean. We highly recommend Hector's company and plan to use him for another job."

"The job overall was good, love the new look with the paint and flooring. A little attention to detail was missed in some areas, but still happy with the outcome."

"THIS IS A SCAM! They took our deposit and ran! Four Seasons sent over a 'salesman' who lied to us to get us to hand him over a $9000 deposit to build a sunroom on the back of our home. We were worried about fees and zoning issues with our town, and Four Seasons kept telling us all will be okay. But when our town raised zoning issues, Four Seasons refused to rectify the issues, and stop returning our calls and emails. They have ghosted us with our deposit and have not delivered any service. This is a SCAM! DO NOT HIRE THEM!"

"They did a great job refinishing a damaged mable countertop. Came out like new."

"Ronald and his Team did an excellent job for a very good price. Very professional. Pointed out some things that needed attention and then took care of it. The workmanship and customer service is better than any other craftman I have ever hired. I will keep Exterior Team Home Service number available to recommend to anyone that asks if "I know someone who...." I trust Exterior Team Home and will use them in the future."