Can a leak outside cause damage to your house?

• <div><p>Yes, outside leaks can easily cause damage to your home if you don’t have waterproofing measures in place. Regularly check your property for signs of a leak, ensure your home’s landscaping is at least at a 5% slope, your basement windows are sealed, and you have an aligned gutter system to catch rainwater.</p></div>

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Q: What maintenance is recommended for solidifying a foundation?

• <div><p>Periodic inspections and addressing drainage issues prevent further damage.</p></div>

Q: Who should I hire for crawl space repair?

• <div><p>You should always hire a structural engineer or a professional and licensed foundation repair company for crawl space repair. These professionals will often be able to treat the symptoms of the issue as well as the underlying problem so that you don&rsquo;t have ongoing damage. They&rsquo;ll also often take preventative measures to stop the issue from recurring in the future.</p></div>

Q: Can I use dry mode instead of a dehumidifier?

• <div><p>While &quot;dry&quot; mode on your AC can help reduce humidity levels to some extent, it may not be as effective as a dedicated dehumidifier, especially in areas with extremely high humidity or larger spaces. Dehumidifiers are specifically designed to remove moisture from the air more efficiently, making them a better choice for tackling persistent humidity issues.</p></div>

Q: Is it okay for a crawl space to be wet?

• <div><p>No, you don&rsquo;t want your crawl space to be wet because water and even moisture in the air under your home can attract insects and rodents, decrease your indoor air quality, increase your energy bills, promote mold growth, and even lead to structural damage. If you notice any signs of water or humidity in your crawl space, you should get the issues addressed immediately by contacting a professional. They can remove moisture and will know <a href="https://www.angi.com/articles/how-to-waterproof-your-basement.htm">how to waterproof your basement</a> to prevent ongoing problems. </p></div>

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Verified Reviews for Basement Waterproofing pros in Chateaugay, NY

*The Angi rating for Basement Waterproofing companies in Chateaugay, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Basement Waterproofing needs.

*The HomeAdvisor rating for Basement Waterproofing companies in Chateaugay, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Basement Waterproofing needs.

Last update on November 17, 2025

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Northern Basement Systems

4.55(

)

•Approved Pro

Northern Basement Systems

4.55(

)

•Approved Pro

Customers say: Quality work

30 local quotes requested

15 years of experience

Matt Clark's Northern Basement Systems, locally owned and operated, is the leading basement waterproofing, crawl space moisture control, and foundation repair contractor in Vermont, New Hampshire, & Essex and Clinton County NY. We are accredited with the Better Business Bureau and maintain a consistent A+ rating. We offer quality basement & foundation work while providing outstanding service to each and every one of our customers. Basement Waterproofing Sump Pump System Crawl Space Repair Foundation Repair Concrete Leveling and Sealing Mold Problems.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

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Concrete Foundation Repair

Batt, Rolled or Reflective Insulation Install or Upgrade

Seamless Metal Gutters Installation

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Find Basement waterproofing pros in Chateaugay

Northern Basement Systems

Northern Basement Systems

Brothers Contracting

Brothers Contracting

Black lake builders

Black lake builders

Infinity Construction

Infinity Construction

Jesse James Contracting

Jesse James Contracting

Sarna Construction

Sarna Construction

SPH Services LLC

SPH Services LLC

24 Hour Handyman Services

24 Hour Handyman Services

Jaer Baer Enterprises

Jaer Baer Enterprises

TriCity Home Renovations

TriCity Home Renovations

The Chateaugay, NY homeowners’ guide to basement waterproofing services

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