Get matched with top marble restoration pros in Canandaigua, NY

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

"Primo did an excellent job. The quality of the work is outstanding and they always were prompt."

"Very professional outstanding work outstanding workmen truly craftsman absolutely outstanding"

"Mike previously purchased supplies and did roofing work for us, and we were pleased. However, he noticed a faulty electrical socket connected to our heat tape and offered to replace it. He requested and was paid a substantial amount to purchase supplies for the socket and stated a return date to be three days later. He did not return, he did not answer any texts, phone calls and emails. Finally, he did respond and gave another return date which was about ten days later but still did not show up or answer texts, emails or phone calls. I am adding to this review: 3/14/2020: I have been reimbursed for the supplies not purchased and the work not done. I have added a separate review but it is still pending. The work Mike did for us was good. The first three times he responded quickly and arrived promptly as promised. Good communication is essential, and the lack of it is why I wrote the negative review. UPDATE 3/16/2020: Our roof was leaking badly. Mike responded to our call quickly, and came to help us on a weekend. He shoveled part of the roof and attended to the horrid ice dam. He returned two more times and shoveled and got rid of two more ice dams. He was a very hard worker and also seemed knowledgeable. I felt that he deserved a good review for the good work that he did on our roof. I also should note that the charge was very high, (hence the lower score for value for money) but we were glad to have someone show up to do the work. He returned the money today that we gave him to do the electrical work. (see other review by James B. - Breckenridge) I do not know why he suddenly stopped responding. I have to add because of that, I would be hesitant to consider him."

"In the course of this year, I have had these guys hang door, repair plaster, tile, paint, wallpaper, and repair a window sill. There is nothing they can’t handle! And now my bedroom is gorgeous."