Approved Pro
Approved Pro

Superior Flooring

Wood Flooring Refinish,

About us

Superior Wood Floors, Inc., is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

Business highlights

10 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4284 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
18%
3
2%
2
1%
1
5%

Filter reviews by service

Showing 1-25 of 284 reviews
ILIA S.
May 2025
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Besides being the best price he was very dependable and he did a great job on our floors. Highly recommend.

Joann L.
Dec 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Scott did a fantastic job Floors are beautiful.

Cindy M.
Jun 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Scott answered messages quickly and the floor looks great

Laura A.
Jun 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Scott is fair and true to his word. Excellent experience in finished product, communication throughout the process. Iâ  ve recommended Scott to a family member for their flooring needs

Margaret S.
Jun 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Very pleased with finished product.

Peter P.
Jun 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
The finished job was great!

Eric D.
Jun 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
The floor repairs came out amazing, and after refinishing they the floors are exactly what we wanted. Thank you!

Greg H.
May 2024
4.0
Yes, I recommend this pro
Stuck to his word...

Jennifer O.
Apr 2024
5.0
Yes, I recommend this pro
Professional service pricing was affordable to

Ryan M.
Mar 2024
5.0
Wood Flooring Refinish
Yes, I recommend this pro
Superior craftsmanship at a honest price.. Scott was a pleasure to have in my home!

Duane F.
Mar 2024
5.0
Yes, I recommend this pro
$200,000
Scott was pleasant and very knowledgeable about his work. He does very good work and is reasonable priced.

Jennifer T.
Mar 2024
5.0
Yes, I recommend this pro
Great experience with this company. On time efficient and the product is worth every penny. I recommend this company!

Sharon F.
Mar 2024
5.0
Yes, I recommend this pro
$1,000,000
Helped me move furniture and went the extra mile.

Sara P.
Dec 2021
2.0
The work was not completed as asked and agreed.

Joan W.
May 2021
1.0
I wish I had the option of zero; stars. He does not deserve 1 star. He has had full payment plus an additional unapproved amount he took from our credit card since early March. He will not talk to you, everything is text messaging or email. We have had 7 promised start dates and almost 4 months of scamming us. Please read reviews with the Better Business Bureau and Yelp. I wish we had, we never would have done business with him. He can not be trusted, he wants your money and runs!
Response from

"I tried working around the customers ever changing schedule. I value my work and my customers. It is always a top priority to make everyone happy."


Judy F.
May 2021
4.0
Wood Flooring Refinish
Yes, I recommend this pro
They were very responsive and we were happy with the results. They were very reasonably priced.

Mark C.
May 2021
1.0
Every unprofessional, he takes your deposit and then never comes to do the job total scammer
Response from

"I always return the deposit if the customer changes their minds, unless wood has already been purchased. Then there is a restocking fee."


Cassandra P.
Apr 2021
5.0
Wood Flooring Refinish
Yes, I recommend this pro
$200,000
Very responsive and we were very happy with the results!!

Charlene L.
Dec 2020
0.5
Wood Flooring Refinish
Do NOT hire! The job took weeks beyond what was expected. There was always an excuse. The repair that was done is very easy to spot. My newly painted walls had to be touched up due to stains on the walls and gouges from the machines. The owner said he would cover the cost but that never happened. I even have pictures to back up this review. This was the only contractor that caused problems throughout our whole remodel.
Response from

"The new wood will stand out a bit against the old wood, which was explained to the customer."


Kyle V.
Dec 2020
2.0
Wood Flooring Refinish
Iâ m. Not very happy with superior wood floors and their customer service. Scott and his team refinished my kitchen hardwoods back 2 months ago. I was quoted before the project and during the project under $1000. I was then charged $1400 on my debit card. I called the next day And Scott told me that his wife accidentally charged my card for somebody elseâ s project. At the time I thought it was an honest accident and wasnâ t concerned as he said he would refund me the $400. I have since contacted him 3 times and he keeps telling me he will get back to me and has used excuses like heâ s been on vacation. It seems like a simple fix that would take less than a couple minutes but now itâ s been 2 months and Iâ m very displeased. Iâ ve never given anyone a negative review for anything before but to be quite honest this is ridiculous And this issue should have been taken care of immediately. At this time I would not recommend this company to anyone.

Laurie W.
Nov 2020
0.5
Wood Flooring Refinish
I would not recommend this company. The work done was not as promised. They said they would fix any dents and repair the wood with pet stains. This was not done. The floors are not smooth especially around the edges. There are places where there are swirl marks from over sanding in the middle of the floor. They did a poor job containing the dust. There was dust everywhere and took forever to clean up. They left trash out on our deck and in our garage. When the sanding set off our smoke alarm, it was ripped out of the ceiling which left a huge hole and never said anything about it to us. We found the alarm out in the rain on our deck.
Response from

"I informed customer that the pet stains will not sand all out and will need to be replaced. They did not want to fully replace despite our recommendation. We left trash where owner told us to leave it. We always clean up afterwards."


John M.
Sep 2020
3.5
Yes, I recommend this pro
I was satisfy with the work performed for this project. The project took longer than I anticipated but the work meet my expectation and i have no regrets about the quality of work and time it took. I am not one that would recommend business to anyone but if asked about this project I would consider providing a recommendation.

Georgia M.
Sep 2020
5.0
Yes, I recommend this pro
This is an excellent company. Very responsive, professional and outstanding work. They took great care in making sure there was no dust left. Dominic was fantastic. Their work exceeded my expectations.

Kyle T.
Sep 2020
0.5
Wood Flooring Refinish
We hired this company to sand and finish our hardwood floors in our rental property. After the work was done we went to inspect the work and found that their was sawdust everywhere. It was on all of the appliances, radiators, cabinets, counter tops. We also noticed the floors were not as smooth as they should of been. We contacted the owner and he sent someone out to clean the place and fix the floors. After this was done we went in to recheck the work that was done, this is where we found even more problems than before, upon further investigation it looks to be that the floors around the edges of the room were not sanded down to match the rest of the flooring, there was dog hair poly'd into the wood, there was sawdust poly'd into the baseboard, all of which is going to have to be fixed at some point. Upon finding all of other issues on top of the place not being clean fully after their second attempt at cleaning, I was met with resistance from the owner of the company stating that I was being ridiculous to complain about some sawdust, when in all reality it is the responsibility of the company to clean up after they are done. They left a lid of poly on the ground in the mudroom which has now imprinted a ring on the floor in there as well. The owner wanted to come back in to address the issues but he did not contact me for a week and half and at that point the Tenants were moving in and I could not postpone the move in date any longer. I do no recommend this company and highly suggest that they be taken off this site. I will forward pictures of all of the issues we came across to Home advisor.
Response from

"First of all, we went back there twice and did everything he wanted us to do. We cleaned up all the dust which you get from sanding wood, the edges were like that because he had an area rug which he knew in advance that it would not come out. I even offered to come back, but he totally ignored me."


Jason B.
Sep 2020
5.0
Wood Flooring Refinish
Yes, I recommend this pro
$100,000
I highly recommend Adam who was the employee who worked on the floors. He had great attention to detail, he cleaned up after. I would definitely hire again.
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Showing 1-25 of 284

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Superior Flooring is currently rated 4.4 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Superior Flooring accepts the following forms of payment: CreditCard
Yes, Superior Flooring offers free project estimates.
No, Superior Flooring does not offer eco-friendly accreditations.
No, Superior Flooring does not offer a senior discount.
No, Superior Flooring does not offer emergency services.
No, Superior Flooring does not offer warranties.

Contact Information

1530 Rochester Street, Lima, NY 14485

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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