Get matched with top window shutter pros in Berlin, NY

"Brian was great to deal with. Very pleasant and professional. Came and did the work as promised. Would definitely recommend and Iâ ll be calling again when the Spring comes. Thank you."

"They are so good! You should hire them!"

With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. We welcome your questions and thank you for your interest. Call today!

Robert is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent work, extremely professional and reliable, punctual. A very lovely and friendly couple, I would not hesitate to hire them for painting work again."

"Derick is very professional and takes pride in his work. All blinds and shutters installed perfectly. Derick was kind enough to schedule his work around our schedule and a very busy construction site.  We were under a tight time frame as our new home was in a builders home show so things needed to be done under a tight timeline. And Perception's prices are the best. We had 4 other quotes, and Perception beat them all.  We would highly recommend Perception Window Fashions.
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"Called on a Friday, he installed them following Tuesday , ( 2 openers)arrived time he said, cleaned up when complete ,, what else can you ask of a company."

"Prompt, quick, thorough, answered all my questions."

"They do excellent work and were accommodating on pricing.  They had a whole team here, got everything done on time, and cleaned up very well.  I found them to be very consumer-oriented and personable.  I would use them again."