"I contacted Mike today about a suspected virus on my laptop computer. Mike immediately went to work. Mike did an excellent job scanning my computer remotely and found several minor issues, but then found a trojan virus. Mike was very professional and walked me through his process of getting my laptop working as it should. My internet connection is extremely slow. However, Mike kindly worked on my computer until the work was completed. He was very patient and never complained about the extra time it took due to my slow internet. Mike also was extremely helpful and answered all of my questions. He offered assistance on how to handle backups by using external hard drives since uploading pictures and files to the Cloud doesn't work well with a slow internet service in a rural area. I am very grateful for Mike's assistance and expertise. I certainly will use his service again, and I highly recommend Mike for your computer needs."

"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"Very good phone person who understood and led me to the solution."

"After a storm, I no longer had wifi connectivity. After literally hours wasted on the phone with time warner cable agents, I contacted Chip and in a brief but thorough telephone conversation, he walked me through and discovered the problem. After diagnosing my router as no longer working, he helped me determine the best router to buy and helped guide me through the set up, all in one afternoon without a visit and a very reasonable charge. He is very accessible and responsive, efficient, knowledgeable, is able to explain things to a layman like myself and is cost aware."

"Jason called me back the same afternoon I purchased the package, and sent an email to confirm the day and time he would call. Jason called on time, and spent almost 3 hours clearing the computer of viruses that was causing continuous pop-ups. He was most friendly, and did a terrific job! One price, no hourly pricing, and a great job!
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"It was good work, but there was a problem with the Billing. It was cleared up by the company after a few calls. But help from you was so poor and no help. Could only chat on line and not with a person on phone. Found out the only to do that is to pay for it. That really sucks and got bad info from person on line. We love using this site services and have on many things, but to have to pay to talk to a person on phone is really BS."

"My computer was sluggish and I could not access some features on my email account. As soon as I put out a request, Bob contacted me from American Home Solutions, set up a time to work on my computer and we were off to the races! He was so friendly, competent and efficient in his work. And so prompt! I am delighted with the results and I can tell you this made my day as I was totally frustrated when the day started. I would recommend Bob and this service to anyone in need of caring service for your computer. You will be in good hands!!"

"The only thing I did not care for was that Home Adviser attempted to replace my choice with your choice. That is a no, no."

"I knew that it would be over the phone, but I thought it would  be more. He had me go to a website and he remotely got in my computer.  I don't understand the things he did.  But he did cause things to go wrong on the computer.  I called him and he agreed to work on it again to fix them. He spent a good deal of time working on correcting them. Some were fixed, some were not.  My computer did not run any faster nor perform any better after he worked on it.  But he was very pleasant and professional to speak with.  As nice as he was, based on my experience, it was not worth the price.
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"The service was fine. He was very knowledgeable. He did an excellent job. I would refer him to other people."