Get matched with top heating and air conditioning pros in Ocean Gate, NJ

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Zak and crew came on fairly short notice, in the evening, and repaired a burst cold water pipe in a difficult to access location. Professional in assessing and repairing the problem quickly. Will hire again."

"The work was complete to my satiafaction."

"On the hottest day of the year, my central air conditioner broke. It was almost 23 years old and water began to leak from my ceiling. I immediately went to Angie’s and right away a coupon popped up for this company. Someone actually answered the phone, it was Joey and after I explained to him what was going on he told me to shut the unit off and he could be out there first thing in the morning or later that day to assess the situation. He came later that day and unclogged the drain from the unit so that at least I could keep the unit on while a new unit was ordered. He didn’t even charge me for the visit that day. One day later he gave me a very reasonable price $6500 for a new system. I also had the heating unit replaced for an additional $2000. The very next day a three man crew showed up and within 5 1/2 hours I had a brand new unit. I was impressed with the knowledge, expertise, experience, respect for property, and quality of work that I witnessed. I was very fortunate to have called them first and I will use them in the future to check on the health of my system. A+."

"Air Duct Crew did a great job and I REALLY appreciated the guys that showed up to do the job. Very nice and professional, had no concerns about them at all."