Get matched with top blind cleaners in Rye, NH

"A fantastic experience from initial consulting visit to final install. They are professional, knowledgeable and thorough. They went the extra mile to ensure our satisfaction. We couldn't be happier with the experience of working with Design In Blinds & Drapes."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"If I could give zero stars, I would. Words can barely capture how frustrating and painful this experience has been for me and my family, but I’ll do my best. From the start, this process was riddled with red flags. During our visit, the saleswoman had their cost from the manufacturer written on a sticky note right in front of us — roughly half of what we were being charged per square foot. Not only is that incredibly unprofessional, it made it clear that transparency and customer trust are not priorities here. It took weeks just to get our order processed because I couldn’t get anyone to return my calls. When we finally got a delivery timeline, we were told three weeks. Since we were flooring our entire house, we had to move everything out — a massive inconvenience. But three weeks came and went. No flooring. Eventually, we were told the materials had arrived… but were sitting in their warehouse, and all their trucks were booked for another two weeks. This delay forced us to put our belongings into storage during an already stressful move. When the flooring finally arrived, some of it was damaged — despite being told there was a “vigorous inspection process.” On top of that, the sales team had advised us to order the wrong stair pieces. And guess what? No returns. So now we’re stuck with over $1,000 worth of stair parts we can’t even use. Every time I contacted the sales staff, I got the same runaround — excuses for the delays, no accountability for the damaged product, and no help with the incorrect order. Then, to top it all off, they shipped additional stair pieces we had agreed to pay for, but instead of simply charging the card they already had on file, they called me twice while I was out of the country on a business trip. I missed the calls, and now they’re threatening to send it to collections — over their own billing failure. This entire experience has been disorganized, unprofessional, and frankly predatory. I would never recommend this company to anyone. Shop elsewhere if you value your time, money, and sanity."

"Took months to get a person to come out and agree that some of the blinds were malfunctioning. Every week another one malfunctioned and the material became wavy not straight. Have been unresponsive in 10 months!"

"They took our money during hurricane Ian. Didn’t finish the work. We are out $13,000. He has since opened under 2 more different names. True Florida construction and Casella construction. Beware!"

"Ernie Dascoli from Made In The Shade was excellent! I would highly recommend his services. We were very happy."