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"great job!"

"They did a fantastic job. Quick and efficient. My windows and especially the windowsills have never looked so clean. They even went above and beyond and cleaned two storm doors that were not part of their original quoted price. I would definitely hire them again. Before and after photos pictured."

"The owners were down to earth and personable. They were flexible in scheduling our work. I look forward to continuing this relationship."

"I used this company for a number of years and the overall service is no longer the same. I had them over to clean my gutters and I witnessed ladders slamming against the side of my house and they tore one of the edges from the corner of my roof with their step ladder. I will not use them going forward."

"After 8 years, we came home and said "Wow, they made our life better!" We've had other cleaners over the year, and NONE have come close to Flavia and Natural Cleaning. I can't say enough about Flavia and her team. After 8+ years, we came home and were independently blown away by how they cleaned and organized our home. These are little things that make a big difference. They made small movements of items in the kitchen that we love. It makes the flow and effectiveness of the layout much better. The house shines. From floors, to counters to overall rooms, we walk in and feel a sense of comfort and happiness. We're not really messy people, so it's more amazing we see such a big difference. The people are nice, great with our dogs, friendly, and really effective. I can't say enough. Flavia is a great communicator. ---------------------------- 9/22/2014 1 YEAR UPDATE: As I mentioned above, she's even better than we knew at the time. The service level has never dropped. If we need something done, it gets done. And it all comes back to Flavia and her leadership. She has high expectations for team and they deliver. The people who come to our home are good at what they do, and they are really nice and professional. Flavia clearly recognizes that her people define our experience. Understand -- nothing is perfect. Over a year, will have something that doesn't meet expectations. She's a tremendous leader. She listens, she communicates and she acts with certainty. She gets it. The issue was solved. Not solving issues is why we had a few people before Flavia. And we're not just satisfied; we're engaged to a level that we actively support her success. She is who you want leading a team who come into your house either one time or weekly. I can't recommend the service enough! _____________________________________________________________________________________ We?ve been with Flavia for 10 weeks now, and the results have blown us away. We are so passionate that we?re sharing our experience with our friends and neighbors ? something we rarely do. Here are a few reasons why! We knew something was different in the first meeting. Flavia made it clear that this is a business and she needs the communication to make it work. She shared how she hires and trains people, but things happen. And it doesn?t hurt her feelings ? she?s running a business to meet the needs of her clients. We appreciated the perspective, and predict we?ll probably give constructive feedback at some point, but there's been no need to date. All I can say so far is it?s exceeded our expectations and even anything we could conceive. Yes, they are that good. The first visit was a ?Toto, we?re not in Kansas? experience. We had 3 people who spent 3+ hours cleaning every part of the house. This includes the laundry area and finished basement which were ignored by past services. With past services, we'd clean to make up for their gaps. Not is this case. The house sparkled. Seriously. I thought others who used the description were just being extreme. They weren?t. Ok, we live here and see things. We had good friends over 5 days after the initial service. Out of nowhere, our friend commented that the house had a different shine and assumed we had done a summer cleaning on Saturday. We were happy to say no! There are funny little nooks and crannies in bathrooms, offices, etc. that were always missed in the past. No more. We thought one of our bathtubs was permanently stained. Evidently not. They cleaned under every bed, chair and couch (and they continue this every week). I was here during the first cleaning and I saw dust elephants instead of bunnies. It made us wonder what we were paying for in the past. The weekly visits continue our exceptional experience. It varies from 2 to 3 people. They stay as long as it takes. They are kind, conscientious, and focused. Every piece of floor, counter, windowsill, desk, ? shine. We?re not just writing online reviews; we?re going to continue to make recommendations to our friends and neighbors. In this case, something that seems too good to be true IS REALLY true! I?ll end with the text message to Flavia after the first visit (which I would repeat today): ?Our comment after walking through the house was we wished we found you 10 years ago. The team was very professional and just did an incredible job. When we read through the Angie's List reviews, you were far and away the only choice. Today reaffirmed that. The number and uniformly of positive replies says a lot about you, as we know it's hard to hire, train and retain people that meet your standards for any business. I'll also say that we know others who are not dealing with professionals and we're going to let them know about you and our experience. Thank you very much.? Description of work: UPDATE AFTER 1 YEAR: I know why Flavia won the 2015 Best of Boston Award!! Weekly cleaning of a 4 bedroom, 3 bathroom house with a finished basement with results that are unbelievable! A Service that is so GOOD, it IS TRUE ( Flavia achieves “too good to be true”)! Category: Housecleaning Services Performed: Yes Cost: $120 Work Completed Date: 7/21/2015 Hire Again: Yes"

"Binni was very thorough and he worked methodically, very quickly and efficiently to get the job done. He also made a second pass examining his work and making sure it met his level of quality. It was left spotless. Completely satisfied with Binni's work!"

"They did not show up on the day of the appointment. They also did not call to reschedule or let me know that they were not going to show up to do the work. Then i come home a few days later and see they left a door knocker on my door saying they did the work. I would rather have been there when they were doing the work so that I could have known for sure that they completed it. lack of communication was not appreciated in this situation."