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Northern Basement Systems

4.76(

Customers say: Super punctual

36 local quotes requested

15 years of experience

Matt Clark's Northern Basement Systems, locally owned and operated, is the leading basement waterproofing, crawl space moisture control, and foundation repair contractor in Vermont, New Hampshire, & Essex and Clinton County NY. We are accredited with the Better Business Bureau and maintain a consistent A+ rating. We offer quality basement & foundation work while providing outstanding service to each and every one of our customers. Basement Waterproofing Sump Pump System Crawl Space Repair Foundation Repair Concrete Leveling and Sealing Mold Problems.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

Northern Basement Systems

4.33(

Northern Basement Systems

4.33(

Customers say: Quick response

31 local quotes requested

15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Skinnys welding and fabrication

Skinnys welding and fabrication

Emergency services offered

Mobile welding and fabrication, we do it all from aluminum to mild steel everything in the middle no job to big or 2 small, we also specialize in roll cages and custom fab work, happy to help give us a call today for a quote

J Family Services LLC

J Family Services LLC

At J family services we are a family owned and operated business specialize in excavation, drainage, lot clearing, material delivery, rubbish removal and much more! Are goal is to be at the ready for are customers and complete projects in a timely fashion.

Griffin Home & Grounds LLC

Griffin Home & Grounds LLC

23 years of experience

Servicing nearly all home and property needs. Offering free consultations, evaluations, recommendations, and estimates. Fully insured and licensed. Transferable 2-year work guarantee. From fertilization to full-service tree removal, landscape design and installation, out building design and construction, and whatever your property needs may be. From sealing your basement to flooring and finish work, custom design and installation, siding, roofing, chimney and nearly anyting your home may need interior or exterior. If you don't have the time, knowledge, tools, or physical capability to get the job done, please allow me to be your handyman. No job too big or too small.

kaz construction

kaz construction

17 years of experience

Kaz Construction is a leader in providing value-added construction services to our customers, creating a successful partnership with them throughout the construction process.

Brandon Hiltz Construction, Inc.

Brandon Hiltz Construction, Inc.

22 years of experience

We are an excavation contractor in central New Hampshire. We cover all types of excavation work from small walkways and additions to larger commercial sites.

RooteRx,LLC.

RooteRx,LLC.

10 years of experience

Drain & Sewer Cleaning

Dawson's Excavation and Utility Services, LLC

3.00(

Dawson's Excavation and Utility Services, LLC

3.00(

Customers say: Terrific value

11 years of experience

Dawson's Excavation and Utility Services is a diverse and multi-dimensional company. Fully insured and licensed. We pride ourselves with professionalism, dedication and quality. Dawson's provides many services to fulfill the requirements of any project. Whether you are a private resident or a commercial property owner.

"Worst experience and lack of professionalism ever. Never seen such poor quality of work. Two month job took almost 7 months. Never came back to my house to fill hole they left under foundation where rodents gained access or return the gravel back there. Used the wrong materials on grading the roads so they're already sinking. Ruined my driveway. Scraped away the stone dust and crushed stone to gain access to side yard. Every time it rains, cheap road sand pours into my driveway, further eroding it, and draining several inches of this sand into my flower beds. Apparently, the $300 it would cost Jake to come back and return the driveway to its original state, is just not important enough to him. I hope it ends up costing him his reputation because I plan on leaving reviews everywhere including social media. Maybe you'll learn something from this experience."

Tracy C on May 2020

"Worst experience and lack of professionalism ever. Never seen such poor quality of work. Two month job took almost 7 months. Never came back to my house to fill hole they left under foundation where rodents gained access or return the gravel back there. Used the wrong materials on grading the roads so they're already sinking. Ruined my driveway. Scraped away the stone dust and crushed stone to gain access to side yard. Every time it rains, cheap road sand pours into my driveway, further eroding it, and draining several inches of this sand into my flower beds. Apparently, the $300 it would cost Jake to come back and return the driveway to its original state, is just not important enough to him. I hope it ends up costing him his reputation because I plan on leaving reviews everywhere including social media. Maybe you'll learn something from this experience."

Tracy C on May 2020

Central N.H. Gutter Services

5.00(

Central N.H. Gutter Services

5.00(