Get matched with top generator install pros in Epping, NH

"Highly recommend!! In 16 years, we have never had a need for a generator. We were told we were on the hospital grid. Well, apparently, those grids change. Over the last year, we have had too many electrical problems with long outages leading us to come to the decision that it would be prudent for us to buy a generator. After doing the research and seeing all the details involved with ordering, preparation, installation, etc, we decided there are too many important details and decided to look for someone to do everything for us. It's incredibly important to know that we came to this decision in December, 2020 (height of generator demand), during a pandemic and during a time of an extreme nationwide generator shortage. While researching, we saw so many people waiting months for a generator from other companies, trying to do everything themselves, waiting for the transfer switch, then an electrician and so on. We figured we would be lucky to have it for next winter. We met with Matt Sanford, he went over everything in detail, looked at the potential sites for the generator and the propane tanks, measured, etc. He could have sold us a bigger generator, but he thought it would be a waste for us to spend extra money on a specific generator I "assumed" we needed. Matt determined the size needed, made recommendations and we, happily, gave him a down payment check. He said 4-6 weeks. I still had my doubts, but here I am writing a review 4 weeks later, because the installation is complete. It is a two-day process. The workers who installed it showed up shortly before the expected time with masks on, were clear and concise, informative, professional and were very courteous of their surroundings including inside the house. In all honesty, I was floored with their demeanor. They completely took me by surprise and it was well above my expectations. When they called to book the installation, I was told the electricity "could be" out for several hours. We planned for several hours. When they arrived, they said it would be an hour or two. It was out for 15 minutes. They do as much as they can in advance so the power is out for as little time as possible, but there can be issues. DO NOT plan that your power would be out for that short period of time. Plan for the worst and hope for the best. The next person, who installs the gas portion, arrived bright and early the next day. He was just as nice, informative and professional as the workers the day before. The communication from the company is stellar. The people they have working for them are fantastic. I cannot say enough good about our entire experience. You WILL NOT be disappointed. By the way, here's something I didn't even know existed until Matt told me about it. Ask about the house surge protector. Even my insurance company had never heard of it. I wish I had known about it when it came out. Also, based on the work involved with the generator, it is comforting to know we are paying them for maintenance, monitoring, etc. In my opinion, this is a complicated machine to install and maintain. They see everything our generator is doing and if something is not right, they'll send someone out before we even know something is "not right". You don't want to be caught in a major outage and have a failing system. You go through the big expense of buying it and installing it, make sure it's taken care of on a regular basis by a professional just like your car, home heating system, etc. I highly recommend this company."

"Installation of a gas generator as electrical backup for sump pumps as I live in a flood zone,. This electrician found the problem and fixed it. Thoroughly professional."

"Joel Smith and his coworkers did a fabulous job installing a generator for me before winter. They were exactly on schedule, all very polite and cooperative with what was going on in our schedule. The generator is top quality. His explanations of its functions and controls were clear. He and all his crew were exceptionally helpful to me, I recommend him highly."

"Tommy and his crew did exceptional work. Very clean, very efficient, and perfect install."

Loyal Lab Electric & Generators is a locally owned electrical contractor serving Dover, Portsmouth, Rochester, and the NH Seacoast from our base in Somersworth, NH. Owner and NH Master Electrician Eric Hope has been in the trade since 2008 and founded this company in 2018. \n\nWe are an authorized Generac dealer with certified service technician's on staff, specializing in whole-home generator installation, electrical panel upgrades, EV charger installation, and electrical repairs. We serve residential customers across the NH Seacoast and southern Maine. NH Master Electrician License 13956. \n\nEvery job we complete donates to The Rusty Fund, supporting local dog rescues through our partnership with Pope Memorial Humane Society in Dover.

"Scott did an excellent job for us. We needed an EV charger installed and a few other things done. He came by, sized up the job and gave us an estimate. In a few days he showed up ready work. He installed the EV charger, re[laced 4 thrmostats, and fixed a doorbell. All went well. His price was reasonable. He worked quickly and efficiently and got everytjing right the first time. I highly recommenr Moses Electric and would glady hire Scott for future electrical jobs."

"They were wonderful, did a great job!"

"Matt is a tradesman who actually returned my call - PROMPTLY! He showed up when he said he would! He did a great job - for the price he estimated! What's not to like? He is my guy to call for future work!"

"We were very happy with the work.Eric was easy to work with. He installed a new 220 circuit and was able to fish it though the walls harmlessly whereas other electricians we talk with were going to tear up the drywall. Pricing was very reasonable. Highly recommend."

"Very professional and great price."