"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"Rather than fix the issue the first 2 calls, more refrigerant was pumped into the system. This cost me $75 for each call plus the cost of the refrigerant. The 3rd time, they fixed a valve and refilled the refrigerant and I am monitoring to see if this really fixed the problem. So I am out $225 for service calls fro the same problem and the cost of the refrigerant. I think they take this approach intentionally."
Pool and Spa Servicing questions, answered by experts
If water is left inside the hot tub pump over a cold winter, it could freeze and severely damage the pump, water lines, and jets. That can cause leaks, which require very expensive repairs. Freezing or leftover water can stain and damage the hot tub shell, which leads to replacement. Even in mild climates, leaving sitting water in the tub or pipes for a long period of unuse is a bad idea, since disinfecting chemicals fade and the water can develop bacteria, algae, and other big headaches when it’s time to use the tub again.
Where you drain a hot tub largely depends on local regulations, but you must not drain chemically treated water where it can damage the environment. Direct the water toward a sanitary sewer drain that will take it to a treatment facility. If your lawn has a dedicated drainage area that’s free from plants and foundations, you can likely drain it there. Avoid storm drains, as the hot tub water will enter waterways and could hurt aquatic life. Likewise, do not pour it out directly on any public land or where it can get into your neighbors’ property.
To refill a hot tub after winter, start by opening up the tub and giving it a quick cleaning. If you use antifreeze, drain out the water then grab a hose and thoroughly clean the tub shell out, spraying water into each jet of the tub.
Reconnect the hot tub and turn the power back on. When it’s time to fill the tub again, insert the hose into the filter well (if available). Avoid trapping too much air in the water lines, which can cause the pump to lock up when it starts again. Add the necessary chemicals and start the heating process. It will take some time—most of a full day—for the water to heat up again.
When your hot tub is not in use, you can keep it at a constant soaking temperature of around 100 degrees Fahrenheit. For extended periods of non-use, you can lower the temperature by about five degrees. This slight decrease makes it easier and quicker to heat back up to a desirable level when you're ready to use it again. Additionally, you might consider lowering the temperature by a couple of degrees during the summer to avoid feeling overheated.
When your hot tub is completely dry, there is typically no need to introduce antifreeze into the plumbing. However, if you desire an extra layer of protection against potential freeze damage, you can consider adding some RV antifreeze to your hot tub lines. Just ensure that you use RV antifreeze specifically, as automotive antifreeze is highly toxic and should be avoided.
The Stuart, NE homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
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