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Gas Logs questions, answered by experts

In most cases, yes, it’s safe to light a gas water heater manually, but you should shut the gas off first, open a window, and let the space air out for about 10 minutes. Modern water heaters shut the gas off entirely if the pilot light goes out, but airing out the area beforehand is good practice and will ensure it’s safe to relight your pilot light manually. Just make sure you turn the gas valve to “pilot” before lighting. If the light keeps going out or won’t light at all, call in a professional.

You can and should vent the gas from your hot water heater to the outside of your home. Traditionally, these gases were vented back to other gas appliances, like stoves or furnaces, but many jurisdictions have outlawed this practice due to the risks it provides. 

Most water heaters today use atmospheric venting that exhausts the gas out of the home through a pipe.

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Gas lines are built for longevity, so they can last up to 50 years when installed properly. However, normal wear and tear are possible, especially in moderate climates. Having a plumber or local gas company inspect your gas lines every year is best to ensure there are no hidden leaks or other dangerous problems.

The best way to reset this valve is to contact your utility provider to do so safely. If the pipes are damaged and you reset the valve anyway, it could lead to a gas leak. It’s important to call in a pro as soon as you can to reconnect your gas supply after an earthquake and ensure the device will work again the next time there’s a quake.

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