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There are many things that could cause your basement floor drain to back up. One significant cause of a drainage backup is flushing non-flushable items, such as wipes, paper towels, and facial tissue. Other causes of a backed-up basement floor drain include tree roots impeding the drain pipe or an accumulation of hair, oil, and grease. 

That pungent rotten egg smell coming from your drain is likely the buildup of biofilm—hair, skin, and soap scum that turns into a black sticky mess. In this case, pouring down near-boiling water, baking soda, and white vinegar will remove the smell. Keep in mind that a rotten egg smell is occasionally a sign of larger sewage line clogs and other related issues.

Snaking a drain can take as little as a few minutes for small, simple clogs, up to two hours or more for tough clogs located further down the drain line. For tougher clogs, a professional drain cleaner can likely get the job done much more quickly because they have the necessary tools and expertise. However, your drain cleaning pro might not be able to give you a firm time estimate until inspecting the clog and its surrounding plumbing.

Yes, many services include camera inspections to identify the cause of the blockage. Confirm with your provider.