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It can be difficult to know what type of animal is in your attic until you see it. But several clues can help you narrow down the suspects:

• Sounds: Smaller animals like rats and mice make scurrying and tapping/gnawing sounds. Larger animals like raccoons and opossums make louder clambering noises. Also, note when animals are noisy: Squirrels are active during the day, while rats are busiest at night.

• Droppings: Rats and mice leave small, rice-shaped droppings (the rat’s version is significantly larger). Bigger droppings belong to larger critters like raccoons. As long as you’re not squeamish, an image search can help you identify what you’re seeing in your attic.

When in doubt, take photos of damage or other evidence and show them to an experienced pest control pro.

Keeping birds away from a porch can involve a combination of strategies. Start with cleaning your porch. Remove food, debris, and plants that may be attracting feathered friends. Afterward, install physical deterrents like netting or spikes. Next, top off your porch with a decoy or two—and owl or hawk works. When wondering how to keep birds off the porch, it is always best to use humane efforts that won't harm winged creatures or the environment.

Most treatments take 1-3 hours, but severe infestations may require multiple visits.

No, mothballs do not keep bats away. Not only are mothballs completely ineffective when repelling or removing bats, but using them could be illegal, depending on where you live. Remember, bats are federally protected, and it's illegal to use chemicals during the removal process, and mothballs tend to fall into this category.