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Power washer would not start. Jeff explained the problem and how to avoid it again in the future. Also many good tips on how to maintain equipment. Very fast and good service. His shop is a little tricky to find since there is no signage on the road. I think it was a tattoo parlor that he is...

Everything went as I was promised. A belt drive wheel was repaired. All that was wrong was a nut. The wheel became loose and wobbled until the belt fell off. This was due to the last place,that I will never go to again, not doing his job. The service I received from Shell was what you look for...

Mower wouldn't start yet I could jump it off of a vehicle.  A new battery was installed less than a year ago so I ruled that out in my mind.  I went to Shell and they said they would pick up and return the mower.  They called on the scheduled date and Jimmie even went the extra step of...

we were very pleased with the service. cost to pickup and return was minimal; tractor is like new. we would definitely use this company again. all personnel were very easy and pleasant to deal with. would not hesitate to use again.

I have used Shell before and then I gave them a top rating. They fixed everything to perfection. I truly can't believe how honest and good they truly are. The repairs were done professionaly and they only replaced what they had to. In fact, they called me and told me that some of the things I...

When I got the repaired pressure washer it started on the first pull. After two minutes it cut off. The unit would not run continuously.I call Shell and was told to bring it back. The fuel line was clogged. It was cleaned out and I got it back the same day.

I like that they can come to you. It was extremely reasonably priced. He had everything he needed with him in his van; it was like a little workshop back there. The work was superb!

Other than they not looking at two intranet emails I sent for contact through Angie's List it went very well.  Finally, I filed a complaint, Angie's List called them, and I got an immediate response back.  We scheduled a time for pickup and they were on time.  The repairs took a week as planned....

The experience was a disaster from the start.  I knew nothing about the business but thought that it would be a good thing to give a local small business the work rather than a large chain store. First they estimated a 5-7 day turn around on the mower (they said business was slowing down)....

I took my weedater in for repair and I check back every week for six weeks to see if it was ready.  On my last visit, I stopped by and asked that the weedeater be returned to me.  The technician said for me to wait a minute.  He went to the back of the shop, picked up my weedeater and then went...