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"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Too expensive"

"great job"

"Great customer service, quality of work, and end result."

"Would hire again. Great experiance."

"They were very professional and very knowledgeable about the project that they were hired to do. I would most definitely connect CARTER HVAC SERVICE for any future projects."

"Excellent performance! I got everything working properly. He came and dressed properly."

"Glenn is very knowledgeable and very skilled. He is honest and came in below his estimate range. He skilfully handled a tricky situation with the existing carpentry (done by a predecessor) being out of square. He is very responsive and detailed."

"We hired Robert May to clean up and remodel a property we purchased at auction. He began work on or about June 5, 2020. The plan was to spruce up the house enough to attract a tenant. We do these projects all over the country and can generally turn a property around in 4 - 16 weeks at the most, if truly in need of major rehab. By January 2021, we began seriously questioning Robert. Why was this project taking so long? We could have built an entire house in seven months! Robert promised that he would be finished by Valentines Day. February 14, 2021 passed long ago. There was still work being done in March. Finally, after spending roughly $90,000 on a project to fix up a house that cost us approximately $18,500 to purchase initially, we realized that we were way over budget and needed to recoup some costs quickly. Roberts wife aggressively pitched herself as a realtor who could get the house SOLD and moreover that the house would sell quickly as it was in fantastic shape and she would personally push Robert to get the house finished so she could get it sold. The home was listed for sale April 6 and went under contract June 2. Although the transaction was scheduled to close July 2, it is now July 9 and the deal is still not closed. Due to numerous defects in the workmanship provided by Robert May, we had to credit Buyer $7,500. Then, at the last minute, Robert May and his wife Karen Reese May have snuck in a bill for $4,500 for additional work. This is after paying Robert more than $80,000 for his inferior work! Robert has not apologized for the defects, refuses to talk to me, and has made no effort to make amends for the failures. Worse yet, we are losing $7,500 on the transaction as a result of the poor workmanship which Robert should be responsible for, but instead Robert is billing an additional $4,500! The Buyer s attorney will not close and we think it is unfair for Robert to make us pay him even more after he cost us so much. So disappointing on top of that that Roberts wife is now breaching her fiduciary duty to represent her clients and rather is advocating only for herself. It appears that Robert May is not licensed, but Karen Reese May should clearly lose her license for such a breach of her fiduciary duty to her client. Should you have any questions about Robert May, feel free to contact me."