Best deck repair pros near Raeford, NC

"I am very pleased with the deck and the owner’s responsiveness to my questions."

"He is very reliable. Works with precision and work was done in no time. I would recommend this maintenance and repair company to anyone who wants a reliable person who is personable and will do the work right the first time."

"They did a great job re-decking my porch. Great craftsman, efficient and pleasant to work with. I highly recommend this company."

"Needed fencing installed to keep groundhogs from taking up residence under our deck. Brady came up with a creative and complete solution that made sure the varmints were out and would not return. Would use again."

"Had both bathrooms remodeled by taking one piece shower and tub out and replacing with tile showers with glass doors. In one of the bathrooms, I also had the vanity and linoleum floor replaced with a new vanity with marble top, and laminate vinyl flooring. Billy did an excellent job on all of it and what I really like is that he only works on your project at one time so he doesn't leave you hanging two or three days while he goes off to work on someone else's job. I would hire him again."

"Work was done mid-spring, 2014; last response from Billy was approx. 7/10/2014. Landscaping included re-edging lawn perimeter, brush removal, planting two new trees, dozens of bushes, monkey grass, installing new walkway (rocks and stepping stones) to new deck, removal and installation of fence at "front" side of yard, caddy-cornered playhouse, landscaping around playhouse with bushes and another mini-walkway. Overall, this work was good. Billy knew I was on a tight budget, worked around it, and had good ideas. There were a few setbacks but they were promptly addressed.

The crux of the project has been the deck. Billy sub-contracted this work...not sure if he's using them anymore. Getting closure to the deck's issues and workmanship quality has been vey disappointing. Billy did send two of his crew back out to address them a few months ago. Some were taken care of, particularly replacing some boards that were originally installed sloppy, at best, as well as some cracked wood. There are still some left but I'm at a point I'll overlook it if he'll just address the horrible staining job. When the two gentlemen came back to address the deck issues, they stained the new wood....and it looks awful. Also, if you look at different parts of the original stain on the deck, places are so thin you can see the stamped words on the original wood. These are things you're not going to notice until you're able to have a few days for stain to dry, walk around the deck, and take a closer look. Before they left, they asked me to come look at their work (oh, by the way, they arrived unannounced...how's that to scare a single mom when two guys suddenly appear in your backyard - but I digress). I was literally walking out the door to a meeting, but told them I'd take a quick look. They also gave me the caveat that the new stain would blend with the old when it dried so not to worry about that. At that point I told them all was ok then, but I'd take a closer look later.

Since then, I've repeatedly reached out to Billy to share the stain looked bad and a couple other board issues. Have also sent pictures to show what I'm talking about. What was once reasonable response time and concern is now gone. Finally, after telling him I'm being given no choice but to take matters further, Billy finally returned a message saying he stands behind the quality of his work, but his company is being re-organized and he just can't tell me when the final issue/s will get resolved. This last contact was on approx. 7/10/2014. I responded saying that answer was not acceptable and I need at least the WEEK he can get this addressed. I've heard nothing since, even though I've contacted him again asking when.

I get this isn't a big deal when compared to issues in life, compared to say, homelessness.....I do. But I'd appreciate an answer and getting the stain fixed. I even offered an alternate solution for him to credit some of my payment and walk away. No answer. So, in the words of Gene Wilder in Blazing Saddles, the question remains: "When?"


"

"This team was excellent from Quote to Finish. They were on target and did not miss scheduled dates They were clean and never left a mess, highly professional and earned every dollar. O. Heredia MGySgt U.S. Marine Corp Force Recon"

We are a locally owned and operated veteran company with over 5 years of industry experience. We value honesty and integrity, and stand behind our work. We specialize in doors, framing, drywall, appliances, and a variety of related projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"I highly recommend this service to Seniors and Disable Veterans. The Expert was very professional and helpful in assisting me to accomplish the task at Hand."

Neverland Refurbishment is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.