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"BEWARE OF EASTERN PLUMBING!!!!!!!!My mother was extremely satisfied with Jeff and his professionalism for years but the owner and receptionist were horrible. My mother told me the receptionist had been very nasty with her one time a few years back with an emergency issue but Jeff was so nice she decided to let it go and keep using them. And we have used them on multiple occasions since then. After years of being loyal customers giving many many referrals (several family members and close friends)and thousands of dollars spent the owner showed his true colors. I’m a recently retired from the US Army out of Ft Bragg’s Special Warfare Center and School with 20 years of service and multiple combat deployments. Just to give some perspective and background. I attempted to address the issue with the owner after I had an issue with the receptionist myself while scheduling an estimate for my aunt’s bathroom remodel and repair. The receptionist was extremely rude during initial contact but I went through with scheduling. When no one showed up and I called she gave all these excuses about wrong phone numbers etc. I knew her background from not only my mother but other customers and employees. So I went over the phone number several times during the initial contact and had her repeat it to me. After several hours of wasted time because of the no-show the owner came for the estimate. Once I went over the issues with the receptionist he placed all the blame on me rather than accept the fact he has some serious issues with his employee. I will not go into the disrespect I encountered regarding my military service as I provided background to the owner in an attempt to assist in fixing the issues with his incompetence as well as his receptionist. But what I will do is start WARNING as many military veterans and elderly potential customers in the Greenville and New Bern areas about my family’s disgusting customer service experience. DO NOT USE EASTERN PLUMBING!!!!!!!!!!"

"Our business repaved our parking lot on a Tuesday. By Thursday at noon, the outgoing sanitary sewer line serving our entire business with 60 employees was completely blocked. We called Delcor for help. They came the next morning and diagnosed the problem as a collapsed clean-out hidden beneath a gravel area near the parking lot. On Monday, they had the underground utilities marked. On Wednesday, days sooner than any other company could come, they came with cameras, radio locaters, and heavy equipment to excavate the break 6 feet below ground. They had it repaired by 2PM. One more day with portable toilets and we'd have had to shut down. Delcor to the rescue!"

"very smoothly"

"Tanner is a hard worker, very reliable and professional. Dixon Plumbing is my go to plumber every time."

"I've never dealt with such an unprofessional deceitful company in all my life! They are awful!!! Buyer beware... below are some of our email exchanges. They speak for themself. I would give no stars if I could. Needless to say I have still never received my refund for faulty mediocre work. They also left a huge hole in my ceiling that they never could explain. They also never fixed the issue just delivered lies, excuses and outright rudeness and unprofessionalism. CONGER PLUMBING Apr 15, 2022, 9:59 AM to me Good morning, We will send a check once our owners gets in office next week for 250.00. Thank you Amy Dellinger Administrative Assistant Conger Plumbing Inc., dba Mr. Rooter Plumbing of Pitt & Wake Counties 4735 J Reedy Branch Road Winterville, NC 28590 252-353-1111 Office 252-321-8663 Fax 252-364-8777 Mr. Rooter Gigi Jackson Apr 24, 2022, 2:50 PM to CONGER Hello, I have received the initial refund of$3,469.38 for half of my deposit when can I anticipate receiving the refund of $250? CONGER PLUMBING Apr 25, 2022, 3:59 PM to me Good afternoon, I have to meet with owne. He has been out of state. I need to get approval and have them do refund that they approve as I do not have access to sign checks. I will follow up as soon as I have that information. Thank you Amy Dellinger Administrative Assistant Conger Plumbing Inc., dba Mr. Rooter Plumbing of Pitt & Wake Counties 4735 J Reedy Branch Road Winterville, NC 28590 252-353-1111 Office 252-321-8663 Fax 252-364-8777 Mr. Rooter Gigi Jackson May 17, 2022, 11:52 AM to CONGER Friday April 15 I was told I would receive a check once the owners got back. I have continued to check the status. I have not received any payment. Why is it taking so long? Today is May 17. It has been over a month. Please send payment immediately CONGER PLUMBING May 17, 2022, 2:27 PM to me Hi Gigi, Reading my previous email I stated I do not have approval for that amount. I would have to speak with the owner. I apologize for the delay as when they travel they are typically out of state or country. At the time I do not have approval for 250.00. The only authorization I was given was the refund for the work that we ended up not doing for you. I am just emailing so you do not feel I am ignoring you in any way. Amy Dellinger Administrative Assistant Conger Plumbing Inc., dba Mr. Rooter Plumbing of Pitt & Wake Counties 4735 J Reedy Branch Road Winterville, NC 28590 252-353-1111 Office 252-321-8663 Fax 252-364-8777 Mr. Rooter"