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There are many things that could cause your basement floor drain to back up. One significant cause of a drainage backup is flushing non-flushable items, such as wipes, paper towels, and facial tissue. Other causes of a backed-up basement floor drain include tree roots impeding the drain pipe or an accumulation of hair, oil, and grease. 

You should inspect and clean your French drain at least once per year to keep it in good working order. Regular maintenance can help identify clogs, buildup, and damage before they become bigger problems, which increases the lifespan of your drain. The frequency with which a drain clogs can depend on factors like the amount of debris, the quality of the installation, and the type of filter used. If your drain accumulates a lot of sediment, it may require more frequent cleaning. It's also a good practice to check the access and exit points after heavy storms. If you notice reduced drainage or any signs of a clog, clean the drain as soon as possible.

If the drain pump on your washing machine is continuously draining, it could be that the control board is damaged and requires repair, or there’s a clogged or kinked drain hose. If you can’t locate the problem, you’ll want to have a plumber or appliance repair expert come take a look.

Costs vary by severity and access requirements. Typical pricing ranges from $100 to $350, increasing with complexity or for emergency services.