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"In October of 2023 Nicolas Hardscape and Drainage installed patio and walk way pavers. Last week I noticed pavers at the steps of the front door and pavers at a step by th garage had settled below the pavers next to them. Nicolas and his team repaired both issues at no charge. He honored his warranty and because of this I would highly recommend Nicolas and his team to friends."

"The work and customer service was good."

"I cannot say enough good things about this lawn care service! My yard had gotten completely overgrown, and I was feeling overwhelmed trying to keep up with it. From the moment they arrived, I was impressed by their professionalism, attention to detail, and genuine care for the work they do. They transformed my lawn from overgrown and unmanageable into something I can feel proud of. Every edge was perfectly trimmed, the mowing was done with precision, and they left everything spotless. It’s clear they take pride in their work and treat every property as if it were their own. I truly appreciate the meticulous care and respect they showed throughout the process. The difference they made in just one visit is incredible, and I finally feel like I have my yard back! I highly recommend this company to anyone looking for top-notch lawn care with excellent professionalism."

"Good response time. Came prepared to do the job without making the work area dirty. Pleasant. Respectful of our home and our time. Explained the problem clearly. Cleaned up well. Will definitely hire again if needed and highly recommend."

"Kevan & Drew at Drain Designs were fantastic! First let me say it was refreshing too actually, have someone respond and follow up to a call. I had called several companies/persons but none either responded back or showed up for their appointment. So, I was a pleasantly surprised when Kevan responded to my voicemail and showed up for the scheduled appointment. Water was leaking into my back room from underneath the deck and creating issues. Kevan came out and assessed the problem and devised a solution. Kevan & Drew showed up as assured. The process was explained every step of the way, so I had a very clear understanding of what was being done and why. Both Kevan & Drew were professional, and their work is quality work. I would definitely work with Drain Designs again and would have no issues recommending them to others. You won't be disappointed!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The installation went very well. Kevin and I reviewed the work that I wanted done from the estimate that he had given me previously. After review we made some modifications to the plan and then the real work got started. The Vortex team went about their work in a very professional manner. They removed the old and very clogged up existing drain line, being careful to avoid an electrical wiring conduit and my water supply line. A 12" pvc drainage basin was installed along with enough 4" pvc pipe to reach into the natural area beyond the nearest edge of my yard. Some of the dug out rock was used to provide protection to the exposed end of the pipe. Two of the gutter downspouts from my porch were tied into the system to help move that water away from the house as well. After the trench was filled in, grass seed and hay were spread in the trenched areas. Finally, the drain was tested with a water hose to verify that water would indeed drain out. To install the new basin and drain pipe, they had to disturb a small flower bed. I did not expect them to fix this, but they did, including reshaping the border bricks to fit around the new larger drain basin. As far as I'm concerned, this was going above and beyond in the customer service department. I very much appreciated this added touch!"