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Sewer Cleaning questions, answered by experts

If your drain doesn’t have metal crosshairs or crossbars, you should use a tub drain extractor. These tools create a grip on the drain so you can turn it using a 1/2-inch ratchet drive, drain key, or wrench. Your drain may not have crosshairs if it's old and broken.

Snaking a drain can take as little as a few minutes for small, simple clogs, up to two hours or more for tough clogs located further down the drain line. For tougher clogs, a professional drain cleaner can likely get the job done much more quickly because they have the necessary tools and expertise. However, your drain cleaning pro might not be able to give you a firm time estimate until inspecting the clog and its surrounding plumbing.

Cat pee has a strong ammonia-like smell, so if you smell cat pee but don’t have a cat or don’t suspect your cat has any accidents, there could be other issues at hand. Aside from pet urine, your house may smell like cat pee from leaking freon from an old fridge, mold, spilled cleaning supplies, or even outside odors from nearby farms.

Even with a high-resolution camera, what you're looking at on the screen may not be recognizable to the untrained eye. Your plumber should be willing to walk you through the video and explain what they found. With high-res images, bright lighting, and self-leveling technology, you should get clear, steady views of the pipes that make up your plumbing system.

If you’re wondering whether rats can come up the toilet, the unfortunate answer is yes, it’s possible, though it’s extremely rare. These rodents are excellent swimmers and can travel through sewer pipes in search of food, and they may follow plumbing lines leading to your home if they’re drawn by the scent of scraps and waste. The toilet’s U-bend holds a small pocket of air, which can help a rat catch its breath before making its final push into your bathroom. While more common in cities with larger rat populations, this can happen anywhere with connected sewer systems; sealing entry points and keeping drains clean can help reduce the risk.

The Sunburst, MT homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.