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Carpet Cleaning questions, answered by experts

While you don’t have to move everything out of a room for a carpet cleaning, doing so will reveal hidden dirt and allow for a more thorough cleaning. However, for heavy or rarely used areas under furniture, cleaning around the pieces can be enough. Professional cleaners often work around large items or move furniture as needed.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

Yes, vinegar can remove poop stains. How long the poop sits on your carpet will determine how many rounds of solution you’ll need and the length per round. One round should be enough if you’re dealing with a fresh stain, but more stubborn stains might require longer rounds. If you prefer a more effective way to remove dog poop, consider an enzyme cleaner that can break down both stains and odor. 

Whether your carpet cleaner is self-employed or not doesn’t need to play a major factor in tipping. Some larger cleaning companies prefer you don’t tip their employees, but if the cleaner is self-employed that isn’t a concern. Tipping isn’t required for this service, so feel free to use it as an appreciation for their service and hard work.

The best cleaner to remove soot depends on the surface material and the type of fire, but consider dish soaps or degreasers, baking soda, rubbing alcohol, and hydrogen. Low-oxygen fires often leave behind greasy soot, which is best removed with dish soaps or degreasers. Baking soda can be useful for absorbing soot deposits from carpets, followed by rubbing alcohol or hydrogen peroxide to clean the set-in stains.