I called to report a burning smell in a room in my home. I had already replaced the outlets in the room, as well as removed most of the light coverings to expose any wiring. The technician came in, and said he could smell it also. I told him everything I had done, and explained the situation. The technician sniffed the outlets, and light switches, felt along the walls and told me he didn't see or smell any obvious things. He then suggested it might be the ceiling light fixture, and wanted to look at the light bulbs. While trying to remove the glass globe, he accidentally pulled the whole fixture loose from the ceiling. As a result, he had to disconnect the wires, and remove it totally from the ceiling, to reassemble it back on the ceiling. Essentially he just fixed what he broke! After he replaced the light fixture, we talked for a few minutes about what to do it the smell persisted or got worse. The advice was of course to call them back if I needed to. After our discussion, he gave me an invoice for $110! The invoice reads " check customer bathroom out, everything seems OK, told customer to drop wattage on bulbs in fixture". So he came in, sniffed around, fixed my light (after he broke it), and told me to use lower wattage bulbs, and that equaled $110? I have no problems paying for service, but how do you differentiate between an "estimate" and "labor"? How can you charge labor, when there was none actually performed. Just call it what it is, "a service call fee". By the way, the "problem" fixture was replaced with a totally new one and lower wattage bulbs,.....and smell remains. I welcome any and all questions or comments on this review from the service provider.
UPDATE: (As of 03OCT14) ============================================== After making two separate attempts to contact Sutherland Electric on the phone, I was told by the receptionist that the owner "was not willing to speak to me and that all communication would have to go through Angie's List." Angie's List Complaint Resolution was contacted, and yet Sutherland Electric was not willing to refund the paid amount. The suggested option was to allow Sutherland's to keep 10% of the erroneously charged amount to cover the fuel cost they were claiming. The rest would be returned to me. Sutherland refused this offer. Additionally it was discovered that Sutherland's also provides Veterans a 10% (listed on their ad), which was not applied to my bill either, though I am Active military and was in uniform at the time the electrician showed up at my house. A complaint will be filed with the Better Business Bureau in response."},"url":"https://www.angi.com/companylist/us/ms/ridgeland/sutherland-electric-inc-reviews-4763504.htm"},"position":2},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"AAA Septic Systems, LLC","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Mimi S."},"reviewBody":"Showed-up same day to diagnose pump problem. Came back the next day with the bigger truck to pump-out septic system and clear residue blocking proper pump operation. Whole process was done quickly and professionally. Team was friendly and clearly knowledgeable. Price probably reasonable, but I had no other estimates with which to compare. "},"url":"https://www.angi.com/companylist/us/ms/brandon/aaa-septic-systems%2C-llc-reviews-4722565.htm"},"position":3},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"ABC CONSTRUCTION INC","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Angela M."},"reviewBody":"The house didn't pass inspection twice and there are has been 2 stop work orders on the construction. The inspector said the builder needs to tear it down and start over. The ceiling joist, wall studs and floor joist are not in code. The inspector said it's just so much that is wrong. Our house sits on blocks that are not connected to the footing and the footing is not deep enough. Studs are not cut evenly. He used wood that was used at another property. Our flooring is not up to code. The list just goes on. The builder said he should have been able to tell us that the farm house was not in any shape to renovate because it did have rotten wood and termite damage, however, he never said anything. He replaced some and then left the other wood. When we asked him about the wood he said it was ok. It's just very upsetting. This project has been going on for 1 year and so far, all that has been done is the framing and it's wrong! Make sure you are not in Madison County because he cannot get any permits there. We are going to the MS Board of Contractors to file a complaint. We want our money back. Do not use this contractor. He cannot get any more permits in Madison County MS. You can verify what I have said with Madison County. You can also come by our property and see the house. From the outside, it looks ok, but according to codes, it's not. Another family sued him and won. He separates his business from his personal because if he is sued, you can't get anything, just like the other family didn't get anything. Do not use this contractor!! You will regret it. You are more than welcome to stop by and take a look, it is really terrible. "},"url":"https://www.angi.com/companylist/us/ms/tougaloo/abc-construction-inc-reviews-4754242.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Byrd & Cook Paint and Decorating","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Nonny S."},"reviewBody":"We wanted a stained glass window in our bathroom and they did a great job in the bathroom but they left one wall vacant and we wanted to install a mirror. They got a contractor by the name of Allen Knight and he said he was too busy to do it plus there was a hailstorm. So the designer called me and asked to buy some time. So I waited a month and I called her and she said she has been calling him and he hasn't returned my call. So in 2 weeks time I went down to them and I walked in and I said \"Listen stop what you're doing and tell me if you can do it or find somebody else because I want to go forward with my job and get this thing done.\" So they finally called me and said \"Oh thank you for your patience and Mr Knight was out of town and was having bad cellphone reception and was unable to contact us.\" And that's why it's been delayed. So I asked who is going to put in the last mirror and they said Mr Knight will come and do it and I told them \"No way.\" So it's not finished and I'll find someone else to do it. I want someone to do whatever it is I ask them to do and get out. But if you can't do it just say you can't do it. I will never again do business with Byrd & Cook and I will never do business with Allen Knight."},"url":"https://www.angi.com/companylist/us/ms/pearl/byrd-and-cook-paint-and-decorating-reviews-8036261.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"VENABLE GLASS SVC","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Julie E."},"reviewBody":"I have used Venable Glass twice in the last two years or so to replace windshield on my car. I have been pleased. They quickly ordered and got my windshield. Took about thirty minutes to replace it. We are vexed by constant road construction and gravel trucks, so I fully expect to have to use them again. Their price was less than another company, so again pleased.
"},"url":"https://www.angi.com/companylist/us/ms/ridgeland/venable-glass-svc-reviews-4754024.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Glass Doctor of Brookhaven","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Greta B."},"reviewBody":"this company is fantastic.....I have used them to replace a tempered glass patio door a few months ago and then found them on Angie's list under windshield repair. They came to my house and replaced the windshield in about 30 minutes. Very professional techs and the service is great and punctual. "},"url":"https://www.angi.com/companylist/us/ms/brookhaven/glass-doctor-of-brookhaven-reviews-2339448.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Timber Creek Homes Inc","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Eric F."},"reviewBody":"The process took about a year from start to finish. We started with painting the exterior (including the garage) and replaced gutters. Interior work included painting throughout including cabinets and closets, new flooring throughout (pulled up old carpet), replaced faucets (bathrooms and kitchen), installed quartz countertop and brick/glass backsplash, replaced all light fixtures, door knobs, cabinet door pulls, installed four ceiling fans, new toliets and an over the range microwave, replaced all light switches, vent plates, and plugs. Also hauled away old stuff. Of course there were a few snares along the way as is to be expected with a project as big as ours. I could have used a little more advice on the backsplash. We had to reorder glass twice because the vendor did not meet with me on the layout prior to ordering and it wasn't enough. Also I didn't like how the glass was installed below the kitchen window. The wood facing should have been removed for a smoother finish. Also the backsplash was not installed behind the range and I didn't like that. In both instances I thought the installer should have advised me before installation. So he had to make two return trips that resulted in extra charges that I believe could have been avoided. There was also a problem with installing the bathroom faucets. It was no fault of Timber Creek but it did result in a delay in finishing the project due to waiting for parts from the vendor. Tim went above and beyond to make sure we were pleased in spite of obvious frustrations. Overall the project went very well. I love the results. It's like I have a newly built home. "},"url":"https://www.angi.com/companylist/us/ms/raymond/timber-creek-homes-inc-reviews-7598774.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"CENTRAL WINDOW CO INC","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Elizabeth D."},"reviewBody":"The owner arrived and I showed him which windows were busted and needed the glass replaced and which windows needed screens. Some didn't have screens at all, some just had damaged screens. Once I gave them the and quot;go ahead,and quot; they were there quickly to replace the broken glass in my windows. As soon as my screens were complete, he was right back out to install those. He cleaned up after himself and my home looks much better, and I'm saving money on the heating/cooling. "},"url":"https://www.angi.com/companylist/us/ms/pearl/central-window-co-inc-reviews-4763650.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Orkin Pest Control","address":{"@type":"PostalAddress","addressRegion":"MS","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Sandy C."},"reviewBody":"I am on a contract with them and they come out every six weeks. I like them pretty well because they come out on a scheduled visit. If I have any problems then I can call them. They will come back without any additional cost. When we signed up for it, we had a new subdivision. They basically targeted this subdivision and offered a special rate based on them coming out and billing more people at one time. It was called the block price or something like that. It seemed very good. There has been a little bit of back and forth with the contact and all that. I wish that they had the online billing and payment options but they don't. They are not super fantastic but they are acceptably good for the most part. I am going to continue to use them in the future."},"url":"https://www.angi.com/companylist/us/ms/ridgeland/orkin-pest-control-reviews-4753495.htm"},"position":10}]}
Glass Block Service reviews from real Angi homeowners in Flora, MS
Last update on October 15, 2025
Roy P.
5.0
08/2020
Justin did not get your contact information. I did call and he responded promptly. Got estimate and paid 1/2 to order 18 replacement window glass panes. Very pleased so far. We’re waiting for order to arrive.
Willie H.
1.0
09/2014
Service lists itself as providing a "free estimate" of work. Somehow I ended up still paying the $110/hr + tax fee. First off the technician was punctual. I called to report a burning smell in a room in my home. I had already replaced the outlets in the room, as well as removed most of...
Mimi S.
5.0
03/2014
Showed-up same day to diagnose pump problem. Came back the next day with the bigger truck to pump-out septic system and clear residue blocking proper pump operation. Whole process was done quickly and professionally. Team was friendly and clearly knowledgeable. Price probably reasonable,...
Angela M.
1.0
02/2014
The house didn't pass inspection twice and there are has been 2 stop work orders on the construction. The inspector said the builder needs to tear it down and start over. The ceiling joist, wall studs and floor joist are not in code. The inspector said it's just so much that is wrong. Our...
I have used Venable Glass twice in the last two years or so to replace windshield on my car. I have been pleased. They quickly ordered and got my windshield. Took about thirty minutes to replace it. We are vexed by constant road construction and gravel trucks, so I fully expect to have to use...
Greta B.
5.0
08/2013
this company is fantastic.....I have used them to replace a tempered glass patio door a few months ago and then found them on Angie's list under windshield repair. They came to my house and replaced the windshield in about 30 minutes. Very professional techs and the service is great and...
Eric F.
4.0
06/2013
The process took about a year from start to finish. We started with painting the exterior (including the garage) and replaced gutters. Interior work included painting throughout including cabinets and closets, new flooring throughout (pulled up old carpet), replaced faucets (bathrooms and...
Elizabeth D.
5.0
05/2013
The owner arrived and I showed him which windows were busted and needed the glass replaced and which windows needed screens. Some didn't have screens at all, some just had damaged screens. Once I gave them the and quot;go ahead,and quot; they were there quickly to replace the broken glass in...
Sandy C.
4.0
12/2011
I am on a contract with them and they come out every six weeks. I like them pretty well because they come out on a scheduled visit. If I have any problems then I can call them. They will come back without any additional cost. When we signed up for it, we had a new subdivision. They basically...
Southern Traditions Custom Homes, LLC takes pride as being a fully licensed and Insured Residential Home Builder which allows us to perform any New Residential Construction and Remodel large or small. The owner, Hayden Canter, has a degree from Mississippi State in Management of Construction and Land Development, and minored in Real Estate and Drafting Floor plans. He is also a licensed real estate agent so he has access to any home that is listed for sale and does not have to schedule appointments with a realtor. We are fully insured with $2M in General Liability Insurance coverage and full coverage Workers Compensation Insurance, therefore none of the liability will fall on our customers. Currently, we have 6 full time employees (and counting) and over 25 specialized subcontractors that are also fully insured. Hayden offers a free 1-on-1 estimate consultation before so that everyone is on the same page about what his customers expect. Southern Traditions Custom Homes, LLC takes pride in knowing that when the jobs that we are privileged to perform are finished, our customers are pleased with the work that we have completed, so give us a chance to earn your business, you will not be disappointed.
Southern Traditions Custom Homes, LLC takes pride as being a fully licensed and Insured Residential Home Builder which allows us to perform any New Residential Construction and Remodel large or small. The owner, Hayden Canter, has a degree from Mississippi State in Management of Construction and Land Development, and minored in Real Estate and Drafting Floor plans. He is also a licensed real estate agent so he has access to any home that is listed for sale and does not have to schedule appointments with a realtor. We are fully insured with $2M in General Liability Insurance coverage and full coverage Workers Compensation Insurance, therefore none of the liability will fall on our customers. Currently, we have 6 full time employees (and counting) and over 25 specialized subcontractors that are also fully insured. Hayden offers a free 1-on-1 estimate consultation before so that everyone is on the same page about what his customers expect. Southern Traditions Custom Homes, LLC takes pride in knowing that when the jobs that we are privileged to perform are finished, our customers are pleased with the work that we have completed, so give us a chance to earn your business, you will not be disappointed.
The end product will be your Blue Prints, Floor Plans, Notes or drawings (non-technical nor artistic required) designed and converted digitally into 3D (Isometric) full color digital images. (animation available). The purpose and value of my service is convey ideas and purpose of my Clients (Architects, Designers, Artists, Contractors, Home Owners etc.) into images from 8.5 to 11" to Large format such as Poster Board or Bill Board size for advertisement or demonstration, Video 3D animation also available. SEEIT N 3D before you build it SAVE $ and TIME. My illustrations are the last step before the project becomes a reality. I have saved my clients thousands of dollars by allowing a Virtual Reality Preview of the end product/ project using the proposed materials, colors and textures. Email for a free consultation, include samples for a quote.
The end product will be your Blue Prints, Floor Plans, Notes or drawings (non-technical nor artistic required) designed and converted digitally into 3D (Isometric) full color digital images. (animation available). The purpose and value of my service is convey ideas and purpose of my Clients (Architects, Designers, Artists, Contractors, Home Owners etc.) into images from 8.5 to 11" to Large format such as Poster Board or Bill Board size for advertisement or demonstration, Video 3D animation also available. SEEIT N 3D before you build it SAVE $ and TIME. My illustrations are the last step before the project becomes a reality. I have saved my clients thousands of dollars by allowing a Virtual Reality Preview of the end product/ project using the proposed materials, colors and textures. Email for a free consultation, include samples for a quote.
FAQs for glass block service projects in Flora, MS
Maintains privacy while letting light into the bathroom
Energy efficient
Sealed to prevent drafts
Aesthetically pleasing
Strong and secure
Cons
Costly to install
Challenging installation
Challenging repair
Glass block installation can be relatively expensive due to the range of material costs and the labor time to assemble this type of specialty window. The process proceeds slowly as the glass does not absorb moisture from mortar and silicone caulk takes longer to harden, leaving spacers to hold up the structure until the caulk or mortar begins to cure. Plus, if your current windows have structural issues or damage, you’ll need to repair them before beginning the project, increasing your bottom line.
The average cost to install glass block windows is about $710, ranging from $460 to $1,000, depending on the size and design of the window, installation type, and location.
Different styles of glass blocks also impact the cost:
Clear glass blocks: $10–$30 per block
Colored glass blocks: $25–$40 per block
Acrylic glass blocks: $15–$25 per block
Wavy glass blocks: $10–$30 per block
Alpha glass blocks: $15–$25 per block
Ice glass blocks: $20–$35 per block
Diamond glass blocks: $20–$75 per block
Frosted glass blocks: $30–$35 per block
Typically, glass block windows last about 15 to 30 years, slightly less than regular windows, which last 20 to 50 years. Resealing glass blocks can help extend the lifespan of this bathroom feature. The key to ensuring that glass block windows last as long as possible is to have a professional glass block installer place them. Glass block pros will have the skills, tools, and knowledge required to install these special features into any space, noting obstacles like damaged windows or too-cramped areas during the consultation.
Luckily, glass block windows need minimal maintenance. Other than regular cleaning, the only maintenance involved in having a glass block window is inspecting for cracks every year and applying sealer to the mortar joints if the blocks are set in masonry mortar. Glass block windows hold up well against wind and moisture better than traditional windows and are not prone to rot.
The Flora, MS homeowners’ guide to glass block services
From average costs to expert advice, get all the answers you need to get your job done.
You may have seen glass block windows before without knowing their perks. Learn the pros and cons of glass block windows and how they can benefit your home.