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The main issue with garbage disposals is clogging. This can mean a clogging of the pipes that expel the food along with water, or a clogging of the mechanical parts themselves. The problem lies in the solution because you can’t easily see clogs if they’re inside the system, and reaching in to dislodge stuck items is a risky proposal. Call a pro and ask what they would do, but if you can’t see the clog easily, and running the unit won’t free it, you need to let a professional handle the fix. 

Once you have your garbage disposal disconnected, you can remove the mounting bracket by unscrewing the bolts that are holding the bracket. You can back them out just enough to pop off the snap ring, which prevents the bottom portion of the bracket from disconnecting from the top when you unscrew the bolts. Use a regular screwdriver to pop off the snap ring, and the rest of the components should fall off by themselves.

In some cases, it’s more cost-effective in the long run to replace a garbage disposal, but it depends on the specific issue you’re having and the age of your disposal. You should ask a garbage disposal repair tech for a quote to repair your appliance and then see if it would be more worthwhile to replace it. Additionally, garbage disposals last for around 15 years, so if you know your appliance is reaching that age, it’s likely better to pay for a new garbage disposal rather than sink money into repairs.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.