
Serving Litchfield, MN and surrounding areas
In business since 1974
Free estimates
Credit card accepted
"Started well and I scheduled them well ahead of time although I had to demand the date I wanted; they were scheduling according to the order the deposits came in. A few days before the date the owner called to say it would be split into two days, blown blanket, then the following day the foam application. Not major, but annoying. My time is worth something and given the lead time in scheduling this seems questionable at best. The blown blanket guys were all right but failed to do a couple minor things I think they should have. I'm not an expert on this and I expect the professionals will do a professional job. When the foam team arrived the following day I pointed out the missing items to them and they did take care of it. I had to put a 50% deposit down and offered the remainder to the foam team as they left. They said I'd get a bill in the mail. And now wonder; the bill was 11% higher than the written proposal. The owner - who does the proposals - missed an overhang along a 16' wall which increased the foam cost. I have no objection to the cost, but I do feel blindsided by the way it was presented. The foam team could have warned me and failing that the owner or someone from the firm could have called to advise me about it - and apologize for missing it, perhaps. Based on this experience I'd prefer to do business with a more professional outfit.
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