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If your couch is damaged, you are not out of options. You might try fixing it on your own, bring in a furniture repair specialist, or opt to get rid of it responsibly. Depending on its condition, you could donate, sell, recycle, or drop it off at a local scrap facility.

If your usually super soft couch feels crusty and rough after cleaning, it could be that you haven’t removed the cleaning product properly, you used too much, or you applied the wrong type. Always check the couch tags to select the right cleaning product, read application instructions carefully, and test on an inconspicuous corner. For fabrics such as microfiber, you can soften and fluff crusty fibers using a soft-bristled brush.

The best way to test the quality of a leather couch is to put your hands on it. If the upholstery is soft and warm, that’s a good indication that the quality is higher. It should also smell like traditional leather. If it smells like chemicals, you’re probably dealing with low-grade leather.

Although it’s not standard, many upholstery professionals offer warranties on their workmanship, typically ranging from six months to several years. However, most warranties don't cover normal wear and tear, damage from spills and other accidents, or problems with the original furniture frame. Before starting your project, be sure to ask about warranty terms, what is covered, and any exclusions.