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"Friendly, knowledgeable service representative"

Karen L on January 2018

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"Friendly, knowledgeable service representative"

Karen L on January 2018

Gas Logs questions, answered by experts

While the line can't be removed, a pro can place a cap on the end to stop leaks. Contact a pro for a service call and speak with them about the related costs of either capping or removing the line altogether. Capping a gas line will cost between $75 and $150 while removing it will start at $250.

No, you cannot plant a tree above a gas line. Tree roots grow and spread over time and can sometimes dent, crack, or penetrate a gas line. Those same roots may also cause accessibility problems for maintenance or repairs. You can generally plant vegetation with non-invasive root systems, low-growing vegetation, and flower beds near gas lines. 

Call 811 to locate and mark the gas lines at least three days before digging. In many areas, you can dig within 18 inches of the lines, though in some locations, the distance may be further. Check local regulations, as you may need a utility company representative onsite when digging. Document your calls to 811 and precautions taken to avoid gas lines. A homeowner can be held liable for hitting a gas line in some cases, but contacting the proper authorities and following all guidelines can offer protection.

Yes, it’s possible to cap a gas line yourself if you’re no longer using it or are simply going out of town for an extended period of time. It’s essential to follow the steps on properly capping a gas line yourself. If you’re uncomfortable with any of the steps, you may want to bring in a natural gas plumber for added reassurance.

Most gas companies and utilities brokers will send a technician to relight a pilot light, but this may demand a service call fee. Contact your local gas company to inquire about available pilot light services. If it’s a no-go, just follow the aforementioned steps and light the manual boiler’s pilot light yourself. 

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