"CONFIDENTIALITY NOTICE: At this time this owner has entered in a settlement agreement with One Step Realty, Inc., and HAS settled these claims in 2010. This home was managed over the course of 3 years. Below is an example of distribution of funds for a property, similar to that of [member name removed] Property. This property was managed over the same time period with the same amount rent, and the same age home (*see # 1). This was also a Section 8 tenant, so the homes needed to pass inspections in order to receive payment, just as the owner above's home needed many repairs in order to continue to receive payments (please see #2, for a link below to Section 8 payments and rules). 1. Total Income 14,773.00 Total Expense 4,602.00 Net Income 10,171.00 Cash Flow 10,171.00 Total One Step Commissions 2,490.00 Total Operating Expense 4,602.00 2. U.S. Department of Housing and Urban Development Office of Public and Indian Housing Housing Assistance Payments Contract (HAP) Contract Section 8 Tenant-Based Assistance Housing Choice Voucher Program http://portal.hud.gov/hudportal/HUD?src=/program_offices/housing/mfh/rfp/s8bkinfo"

"Thank you for your post / review. If at any time you need to get a hold of someone from our office, please feel free to call or text my cell phone, 616-318-5035. I believe you have my email also, as tried several times to get hold of you last month for a repair on the property. Which phone numbers are the best to get a hold of you? We have 4 numbers on file and an email. After several attempts to get a hold of you, once you and I did speak, we resolved the issue right away with in hours of having spoken with you. Again, please always feel free to call, text or email me. My phone is on 24 -7. Thank you again for your time and review."