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SSG Pools

12 Esquire Rd
4.00(
20
)

SSG Pools

12 Esquire Rd
4.00(
20
)
Customers say: Quality work
50 years of experience

SSG, or South Shore Gunite Pools, is New England's largest pool builder. We offer building, renovation and maintenance services to residential and commercial clients throughout New England. Headquartered in North Billerica MA, we have been setting the standard for gunite construction and quality swimming pools since 1975. We are shockingly unique in the way that we build, eliminating the uncertainty of relying upon subcontractors and operating with fully in-house employees. This strategy allows us to take full responsibility for our client's projects.

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."

GERHARD S on March 2018

SSG, or South Shore Gunite Pools, is New England's largest pool builder. We offer building, renovation and maintenance services to residential and commercial clients throughout New England. Headquartered in North Billerica MA, we have been setting the standard for gunite construction and quality swimming pools since 1975. We are shockingly unique in the way that we build, eliminating the uncertainty of relying upon subcontractors and operating with fully in-house employees. This strategy allows us to take full responsibility for our client's projects.

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."

GERHARD S on March 2018

Earthquake Retrofitting questions, answered by experts

Some cities or states may require you to have an earthquake gas shut-off valve. Your insurance provider may also have requirements for installing this valve. Even if you don’t have to have one by law, it’s wise to have a natural gas plumber install one anyway. These devices can be lifesaving and prevent fires or explosions in the event of a gas leak.

It is not advisable to try to retrofit your home without the expertise of a professional. These projects usually require a consultation with a structural engineer and a plumber for any gas-related adjustments. Working with a professional earthquake retrofitting contractor is the best way to ensure that any structural work done to your home will help protect you and your family.

According to the Earthquake Country Alliance—a public and private alliance in California that works to improve earthquake and tsunami readiness—reports that unreinforced masonry, such as stone, bricks, and hollow clay tiles, is more susceptible to earthquake damage. The mortar between bricks isn’t as stable as other building materials and methods.

Earthquake gas shut-off valves, or seismic gas shut-off valves, are safety devices that attach to your natural gas line. When an earthquake hits, the valve automatically turns off the flow of gas. Earthquake gas shut-off valves can prevent gas leaks, which are especially dangerous after a quake due to the risk of fire and explosion.

Hearing or feeling vibrations in your house can be unsettling, but there are a few possible causes for a vibrating noise in your wall or floor. Light bulbs and fixtures, circuit breakers, loose pipes, or faulty wiring could all cause vibrations. If you’re not sure what’s causing the vibrations, you can call a contractor to assess your home and narrow down the cause.

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The Winchendon, MA homeowners’ guide to earthquake retrofitting services

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