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Water Craft LTD

3.6

(7) Verified Reviews

Founded 1989 •

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

406 Boston Rd

Billerica, MA 01821

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We complete exterior work only (No need to enter home)
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
Above ground Pool Build - Winthrop

Above ground Pool Build - Winthrop

Pool Installers201902152
Installed a replacement New Pool with so many upgrades!!

Description

With over 30 years of experience Water Craft Pools and Spas is your expert in elegant on ground and above ground Pool Construction, Openings and Closing. Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see the quality of our work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Contact us to schedule an estimate today! We look forward to earning your business....
Vinyl Liner Replacement project
Vinyl Liner Replacement

pool cleaning

201901862

Verified Reviews

3.6

(7) Verified Reviews

Ratings Distribution

5

4

4

0

3

1

2

0

1

2

Rating Details

Price

3.2

Professionalism

3.5

Punctuality

3.7

Quality

3.8

Responsiveness

3.2

Read reviews by category

pool cleaning (6)Pool Installers (3)
Showing 1-7 of 7 reviews
1.0

08/19/2021

DO NOT USE THIS COMPANY!! Contracted with Joe the owner at the end of October 2020. He required a deposit of $,7500. Work was to be done in the spring of 2021. He mentioned that he had the materials in stock except for the liner. End of March, they came out to measure the liner. In May, got a call that the liner was delayed due to Covid by 2-3 weeks. In mid-June, got another call that coping was d...

Description of Work
Repairs to in-ground pool consisting of vinyl liner replacement, upgrade of filter system, and replacement of coping around the pool.

Category pool cleaners,swimming pools

Cost $14,900

Services Performed? Yes

Work Completed On 03/25/2021

1.0

06/04/2021

Unfortunately my experience with Watercraft - Billerica Ma was incredibly disappointing. We hired them to install an above ground pool this April. The pool is currently in but when concerns came up ( pool not level, some leaks, no training) they stopped responding to our call and were promised follow up that never occurred. As part of our pool purchase we were promised accessories as part of the s...

Description of Work
Above ground pool installation

Category swimming pools

Cost $24,000

Services Performed? Yes

Work Completed On 06/04/2021

5.0

02/18/2021

They were amazing and I do not say it to anyone if they are not good.

Description of Work
They came out last February before pandemic to take out the ice from my pool.

Category pool cleaners

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/19/2020

5.0

02/16/2021

Everything went perfectly. The workers are very respectful of both you and your property. I will definitely hire this company again.

Description of Work
open pool

Category pool cleaners

Cost $500

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/16/2021

5.0

02/16/2021

It went excellent. The guys know there craft and very friendly. Joe is always informative what needs to be done and always has a solution. will not use anyone else. I always get a pleasant conversation when i call.

Description of Work
open pool

Category pool cleaners

Cost $349

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/16/2020

5.0

02/10/2021

Price! Professionalism! Prompt!

Description of Work
Safety cover

Category pool cleaners,swimming pools

Cost $3,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/02/2020

3.0

07/26/2019

They clean the pool but there are still stains left and they didn't install the filters. I tried to call and text them but they are not responding to any of my communication.

Description of Work
They supposed to clean the pool, made the cover, balance the water chemistry and install some filters.

Category pool cleaners

Cost $3,245

Services Performed? Yes

Work Completed On 06/28/2019

    Services Offered

    Install On-Ground and Above Ground Pool: Service all pools for Opening, Closing, Safety Covers. Vinyl Liner Replacements, Pool Heaters, Install Salt Water systems

    Services Not Offered

    Do not build/install In-Ground pools, Gunite (concrete) remodeling

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, Financing
    Warranties
    Yes