Get matched with top drain cleaners in Ashby, MA

"I had the estimate for the work done which went fine, then called to book the appointment. Was required to put down $200 for the $650 projected repair cost. I did this thinking there would be no issues between then and the repair date. My wife is quite pregnant and we had to move up the repair date to get the nursery ready in time for their birth. (twins) When I called to cancel this appointment and seek a refund of the $200, I was told that the window to cancel was 3 days from the scheduling and that I was forfeit my deposit. This information is in the contract, but I did not catch it at the time. I could only imagine if this were a bigger project and something like this happened to someone else. For the cost of $200 Pioneer Basement has not only lost me as a future customer, but forced my hand in posting several poor reviews such as this one. For any future customers, pay very close attention to this and hope "life" doesn't happen to you in between. Good luck."

"Patrick was great. He pulled a Rat from my kitchen line so great service!"

"Rescue plumbing really rescued me! I had a clogged kitchen sink, I cleaned the traps blew out the pipes but just couldnâ t get the sink to drain. I spoke to Cody and he was so helpful and knowledgeable he sent Ari out the next day and he fixed it within 20 minutes he was very knowledgeable and explained everything gave a bunch of tips and recommendations. He was super neat and left the area he worked in spotless! Thank you sooo much! Wendy Leclair"

"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"

"Very professional and explained each procedure."

"We had an issue with a Dry Well periodically backing up. Damian and the D Day Plumbing team were very professional and knowledgeable and provided an estimate with a couple different options and their related costs. They installed a new utility sink, sink pump, and needed piping and valves with tie ins to the main septic. They made improvement above and beyond the initial job breakdown, all the while staying within budget. I will certainly consider them again for any future work. Thank you Damian and the D Day Plumbing Team for a job very done!"

"Great work with the inspection. Will go back for future plumbing work"

"Many other contractors proposed to snake the sewer line, but I understand that is an ineffective way to eliminate root intrusions. These guys pressure-jetted the roots. Their camera moved to each successive intrusion as they jetted the pipe, demonstrably clearing the line. When they were finished, the line was clean as a whistle."

"Terrible customer service He created giant messes and lied to me on multiple occasions. I will say anything to get the project and not actually answer questions. When they came to give the quote, I asked them where they would put the heat pump and I said behind the house, but when they went to install it, it would not fit behind the house according to code. I constantly had to hound them to finish the job. They started in the spring, and then they did not finish until the winter, after saying they could start in 2 weeks. They left me without heat on below-freezing days because they were not finished. They did not honor parts of the contract. charged for service even though the contract says it is free for 3 years. They tried to charge me for things they did not install(humidifier). Installed the ventilation system over some sill rot. I left gaping holes in my home for months. I had to hound them every step of the way to get them to do the next part of the project. They were replacing propane and oil with gas and did not tell me I had to remove the propane to do so, and then the town would not permit their work and I had to pay out of pocket for more conversions. I had to hound them to get permits, including an oil tank removal permit, which they never pulled and I still do not have! The end result was an expensive system that I think is misconfigured and ill-fitting for my home (it does not remove humidity properly). If you would like to do the project management yourself, hire this company. That said, there was one very nice technician, but I would not have them install anything."

"I was very impressed from the beginning to the very end of my shower project with Patriots. They were able to take an empty space in my bathroom and create a plan for a shower that would fit in that space. I especially liked how I was able to see and feel some of the components they were going to use, let me pick the colors I needed and showed me pictures of how my new shower would look went it was done. All the workers were very respectful of my house while doing the job, very knowledgeable and explained what they were doing as they went along working. I would definitely recommend Patriots Bath Remodeling to anyone needing to either replace or start a new project in their bathroom. "