Get matched with top air conditioning pros in Simmesport, LA

"Pros * Very friendly and prompt customer service in setting up a service call and completing product orders * Only $59 initial charge for initial diagnosis fee (this charge for weekdays; $85 for weekends) * Technician was extremely personable/friendly; thoroughly and patiently explained every step of his work * For products to be purchased to complete repairs, the technician thoroughly explained how products would improve performance and patiently helped us to find the most affordable solution. * Decent rates for products purchased for repairs. * For the past month, the installed products have significantly improved performance as we have had no freeze-ups of the coil and we experience better cooling. Cons None experienced From the initial call to the end of the product installation, we were thoroughly pleased with the service of Smith Air Conditioning. I have never worked with such an overtly friendly technician; he went out of his way to be nice to my family and me. We had many questions for him as we have been stiffed by AC companies in the past, but he was quite patient with us and explained solutions in a way that made good sense. Further, the secretary at the Smith AC office was very friendly as well, and they were quite prompt and getting a technician out to our place, in placing product orders, and in ensuring that our unit was working better. Additionally, we found the pricing for the products we purchased to be affordable, and the tech did not try to strong-arm us to purchase anything. Finally, for the past month, the products installed have improved the cooling performance of the AC, and the products are working as promised to ensure that the AC does not freeze up on cooler nights. If you choose this company for AC repairs, I sincerely believe that you will be thankful for your excellent choice for years to come. Thanks to Quenton (our AC technician) and all the staff at Smith Air Conditioning for exemplary service. Update: 01/21/2021 Smith Air sent Andrea out to us to have another look at our AC as the handler coil continues to freeze though a freeze stat was recently installed. Upon his arrival, we noticed how friendly and easy-going he was. After observing and analyzing the unit operation, he determined that the freeze stat was connected properly, hence, he was unsure as to why it is not performing well. However, we agreed that adding refrigerant as we were a bit low would help to lower the likelihood of the coil freezing until we resolved the freeze stat issue. So, after the refrigerant was added, we quickly noticed the house cooling faster. Over the next several days, we will continue working with Smith Air to hopefully resolve our problems with freeze stats. Throughout the visit of Andrea, he was friendly and fully willing to answer all our questions. He also provided professional, sensible explanations which my folks and I appreciated. We are truly grateful for the help of Andrea, and we are thankful for the commitment and understanding in working through this strange freeze stat problem. In all my years working with HVAC companies, I have never been as pleased and impressed as I have been with Smith Air. Thanks to you all."

"I called him and told him I was having problems with my A/C. He came right away told me what my problem was. He was very informative about my options on what needed to be done. He changed out my whole unit the next day. I couldn’t have asked for better work to be done or customer service, and very affordable. He will be the only one I use for my A/C needs from now on. Highly recommend"

"Excellent service, very dependable and trustworthy."

"Very extensive HVAC knowledge for both residential and commercial systems. Very professional and easy to work with."

"Great service. Came out to our home on a Sunday evening to assess a small rodent ( mouse in the ducts)problem in the attic. Was able to locate the problem and take care of it for a reasonable price. Considering it was on the weekend. Would highly recommend calling them for all your AC, attic, and small rodent problems you may be having in your home...."

"I am very pleased. He told me and show me the problem was. He is polite and fixed my AC in the morning that didn't take too long. I have no problem at all he told me all the details what needed to get done. I highly recommend him as he is very respectful and after the work he gave me a call to make sure that the AC is working."

"Dustin answered the phone quickly. He was very responsive about understanding the problem and offering solutions for it. He is very knowledgeable about insulation, sealing spaces and A/C ducts. He was able to advise while considering budget constraints. His crew was fast, accurate and clean. I would hire him again."

"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"The service tech that was sent to the house for the diagnostic was very professional and seemed to be very knowledgeable in his work. He also found a problem with the unit and since then the unit has been working like a charm. Would highly recommend this company to friends and family."

"Great service and reasonably priced!"