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"The entire HVAC system stopped working on our newly bought home (closed 2 months ago). So that was a shock; and of course it was during the hottest part of summer in south Louisiana with a heat index of 107* The initial technician that was dispatched (Luke) was open and honest with us about the condition of the system from the very start. He actually showed me where the problems were and took time to explain what those meant for our system. I was honestly worried that I was going to have a guy come out and spend a few minutes looking at it and just say "you need a new one." But Luke took the time to explain exactly why we should consider a new system but he also didn't pressure us into it. He was willing to go with whatever we were comfortable with doing. We talked about the different options for repairs. He was honest about the uncertainty of those fixes and exactly what would be covered by their warranty and what wouldn't. The fact that he showed me physical evidence to back up all of the repairs he recommended helped make the decision so much easier for us. After discussing all of our options with him, we decided to replace the entire system (super scary concept for a 1st time homeowner that hasn't even fully unpacked the moving boxes). Mr. Teddy Swan (the design consultant) came out within 30 minutes and spent hours with me discussing our unique situation and designing a system that fit our needs and our budget. He went through our house with a fine tooth comb and walked me through his thought process every step of the way. He explained the good and the bad. We talked about what our budget was, and from there he drew up multiple design plans and levels of service for us to chose from. And then he did everything in his power to make sure we got the financing we needed for the job. Two days later and we sit in our home in comfort. None of this would have been possible without Teddy and the guys behind the scenes at Accutemp. The cost was more than I expected, not going to lie. And I know we could have found another company to do it cheaper (you can always find a cheaper guy) but with inflation being what it is and with the quality of service we were provided, I understand the cost. I now have complete peace of mind over the next 10 years because of their "not a dime" warranty and that alone is worth the cost to me. Thankfully Accutemp offers great financing so we were able to get the entire job accomplished for a very affordable monthly note. The installation team (Jhon, Jimmy and the rest of their team) gave 100% for the entire 12+ hours they were here installing our new system and got it all done in one day. I am beyond happy with the quality of service we received and look forward to the next 10 years of continued service."

"Awesome. Will definitely use them for projects in the future."

"Very well. The Electrician was very knowledgeable and did a great job. I would highly recommend Franks Electrical to my friends and family."

"I had several companies come out to check to see why my generator stopped working. And every technician that came out couldn't figure out the problem. It was like a guessing game. Craig'sTechnician came out to check why it stopped running. This was the first time someone came out and checked everything from the valves, pressure in the gas line, battery, carburetor, computer board and some module attached to the caburetor. Technician was very experienced. Also added the cellular service and the soft start to the A/C unit. My generator was running like the first day it was installed."

"sent people over that did not know what they was suppose to do. owner would show up at dark to remove work his workers did. he would work with a light on his head. instead of fixing leak he made it worst he also cover up rotten wood with new wood. did more damage than had already to home. had to hire a new contractor to remove his work and do job right. new contractor charged me to remove all his work due to poor workmanship. new contractor wrote letter stating this. filed a complaint with the BBB as to this date a month later he has not responded to them. he did this to my mom a 84 year old women. charged he 2511.00 dollars. do not hire this contractor he will do more damage than repair."