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"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"We hired Southwest Maintenance and Construction to do remodeling and add a bedroom, bathroom, and closet in my home. The owners are friendly but as for contractors they are not. They splattered paint all over, then told us to paint it ourself a The expensive material that was bought they exchanged for cheaper material, they bought the cheapest fixtures, lighting, they put presswood down on top of a molded floor then layer linoleum on top of it, the flooring was actually supposed to be torn apart and redone.. wainscoting was supposed to be done in one of the bathrooms it was not done nor did they paint it, the flooring is coming up and breaking apart, they are not dependable. They started the job in Oct 2019 and to date have not finished it. But, they sure wanted their money. They were paid $28,000 and did maybe a $5,000 Job. Unacceptable. They put doors up but no knobs for the doors. They did not put any facings between the rooms, it was an absolute shabby job that they never even came back to finish!! I have pictures to show. Now we have to find somebody else to come out and redo the job."