Get matched with top basement remodelers in Sandy Hook, KY

"My name is Wesley, and I am a military Veteran. I recently utilized my VA Home Loan Benefits to purchase a brand new home for me and my son. Typically, one would not anticipate having any foundation defects or waterproofing issues when purchasing a brand new home. However, this was not the case with us. We had major issues with our basement, every time that it rained. I decided to reach out to CSI for assistance. They came out to my home in Somerset, KY and thoroughly inspected my basement. After assessing what the problem was, they quoted me an exceptionally reasonable price, and within one week; my problem was solved. I am completely satisfied with the quality of service that I received from CSI, and I would recommend this company to anyone in Kentucky who is having issues with the their home's foundation or issues with any type of leaks in your basement. CSI can be reached at (888) 857-0007, or at [email protected]. P.S. Tell'em dat "Big Wes" sent'chu. OORAH!!"

"Jason took our stairs to the basement that were a tiny spiral mid evil type stair case and made them so amazing. He also took out 7 layers of flooring in our kitchen and laid new real wood to match our current wood floor. He also drove out of his way to pick up our new granite. He came back a couple years later and redid our entire front porch and did some electrical and other odd and end jobs. He is an honest man and Works very hard."

"Job went excellent! Had a full remodel rip out old, in with new kitchen and dining area project. Empire took it head on and done an amazing job, I had an island, counters,cabinets and a pantry put in aswell as 8 floor trusses replaced and new hardwood. Shawn and the guys really exceeded my expectations. finished the job under budget and in a timely manner. will be a returning customer for a patio sun room. Great company great people very trustworthy never felt any unsettlement."

"For the second time we are so pleased with our recent contract with Potter House Group.  Our first experience with Potter House Group was a new build construction project.  They found us a lot and built us a custom home about 9 years ago.  Since then we relocated into a 115 year old home and we hired them for our kitchen remodel.  First we did our research, and we sought bids from several contractors.  Potter House Group once again had a competitive quote, that we felt had all the "bases" and potential "surprises" covered.  We also felt that the allowances that were allotted in our estimate allowed us to select quality selections for the fixtures, granite, cabinetry & flooring.  What impressed us the most is that once again we worked directly with the owner, Lee, for the duration of the project.  From the very beginning, Lee was professional, honest, and extremely efficient with our time.  Our kitchen was completely gutted down to the bare studs, removing of walls, flooring, electric, and a back staircase.  When you are without the hub of your home-the kitchen-meeting timelines is very important.   They met all timelines and brought in the necessary resources and tradesmen to perform various scopes of work.  All the inspections that were needed went well too.  Lee addressed any questions or concerns we had during the process responsively.  Without a doubt, Potter House Group will be the contactor we use for the next job.  We are already dreaming of our next project, a master bath addition.  Can?t wait!  Potter House Group is highly recommended!!!
Thank you Lee for a beautiful kitchen!"

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

"

"We highly recommend this business! If you want professional and quality service, these are your guys!! We couldn't be happier with the deck repair. ð Thank you, Eastern KY Handyman!!"

"Very wonderful experience with some very good experienced people, Iâ ve already hired them again to build me a back deck and then going to talk about remodeling my bathrooms!! Very satisfied with my over all experience!"

I have been in business for 7 years but have been doing work for about 15. I love doing anything and everything when it comes to doing a remodel on a home. You need work done right , the first time, My crew and I have you covered.

"The Pro Performance Industrial crew were very conscientious, considerate, and professional during the entire remodel. They fixed problems that came up to ensure the entire kitchen was running without flaw by the time they were finished. They worked with me to get the appliances I wanted, even going out of their way to ensure I was satisfied. Everything was up front, and there were no hidden fees or catches. I would definitely hire them again and recommend them to anyone who asks."

"Came the next day. Completed the project for the price quoted on the phone. Very professional and customer oriented."