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"The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was “impossible” and they had no clue as to why the representative would say that they could do it. Well they gave us a bill for that day, and processed it through Greensky. They billed us for ALL of the work, including the garage that they never did. Next the manager kept ignoring my husbands phone calls/texts, for 2-3 months. Finally I had enough and called the number several times until I got above him and made a report. Suddenly he could call me back and discuss things over! I was livid that they had been ignoring us, so he finally scheduled a follow up appointment to finish our basement. He also told us not to worry about the bill for now, since it didn’t take effect until after ALL of the work is done. Yet Greensky continued to hound me for 1-2 months. Finally they get out to finish the work (the second crew was very polite, cleaned up after themselves, kept the door shut, they were fantastic!). Well all the work is done, should be fine right? Wrong! Greensky is charging me interest on a plan that Foundation Recovery Systems said was a 5 year interest free plan! So I contact Greensky, they have no idea why the representative would offer that since they don’t even have that plan option. Naturally I look for the contract I signed…. Oh wait! They never gave it to us at all! I have hounded and they never gave us the signed copy! So I have to fight with Foundation Recovery Systems, I put in a formal complaint with Greensky about their business. Finally Foundation Recovery Systems is willing to work with me, however I need to remove my legal complaint or they won’t do anything for me at all. A very underhanded blackmail, if I say so myself. Now lastly, we have contacted them roughly 1 year and about 4-5 months after all the work was done. They told us they would need to come out every year to readjust the beam, they said it was a lifetime warranty and readjustment was free…. I’m sure you see where I’m going with this, another lie. It’s $240 each time, but don’t worry! They’ll waive the fee this one time because of their mistake. Everything they’ve done is a mistake and I waited a very long time to write this review out of fear of retaliation. (Since they’re okay with blackmailing people to remove complaints). I can NOT recommend this garbage dump of a company to anybody, I have told everybody I know to stay clear and will continue to do so for the rest of my life. Beware of these scammers! Lord only knows what else they will do at the readjustment appointment, since this review is sure to upset them very much. However I implore them to try underhanded tactics again, I will not be fooled as easily every again. 0/10"

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"All good! Good experience"

"Thrilled with the results! Good design and implementation."

"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."