In early October 2013, Lawn and Landscape Solutions (LLS) responded to my phone call request for a bid on repair work to our flagstone paver patio. LLS kept their appointed time for the bid, and I heard back from them within the week. The bid was for patching the grout work between the flagstone pavers in an area approx. 25'x 15' and required that some of the paver stones be leveled up with sand and replacement stones. The primary repair material was a polymer/sand mixture known as "gator dust" The bid came in at 1650.00. |After several weather related delays, the work started in mid November. They completed the job in a timely manner and cleaned up the work area when they finish. |After about a week, it was very apparent that the gator dust was not holding well. I found several spots that had come open and were quickly eroding away. I called and posted pictures to LLS asking for them to make this right. They did. With flying colors. Ray, the project manager came back, accessed the situation and determined that the only way to "make it right" and to do the repair in a way that would actually hold was to basically start over. Ray and his crew then worked 1 1/2 days to remove all the flagstone, piece by piece from the patio, clean up and level the space and then reapply the gator dust properly. This company really stood behind their work! I was very pleased with Ray, the work his crew completed and I would definitely recommend this company to folks who are looking for repair work that they can trust. These guys went above and beyond to make my project whole. I'd gladly work with them again...